Contact us

Main address

Australia and New Zealand Banking Group Limited
Frankfurt branch
Friedrich-Ebert-Anlage 35-37
60327 Frankfurt/Main
Germany

Corporate enquiries

Name Telephone Fax Contact email
Corporate enquiries +49 69 710008-0 +49 69 710008-21 online enquiry

Please note ANZ does not provide any personal banking/transaction facilities in Germany and we do not have access to the relevant information systems to assist with account enquiries. For further assistance please contact:

Department Contact number Hours of operation Contact email
Moving to Australia Customer Concierge (for new account opening enquiries)
+61 3 8699 6910
9:00am to 5:30pm and 9:00pm to 5:30am, Monday to Friday (Australian Eastern Time).
online enquiry
General enquiries (Australia) +61 3 9683 9999 24 hours, 7 days  
Internet Banking and Phone Banking enquiries,
re-set password and technical problems (Australia)

+61 3 9683 8833

24 hours, 7 days
 
Lost or stolen credit cards (Australia) +61 3 8699 6955 24 hours, 7 days  
Moving to New Zealand New Residents team (for new account opening enquiries)
+64 9 634 5940
8.30am to 5.00pm,
Monday to Friday
(New Zealand time)

movetonz@anz.com

General Enquiries (New Zealand)

+64 4 470 3142
6am to 12 midnight,
7 days