Which Operating Systems Does FX Online Support?

Operating systems that can run modern browsers are supported by FX Online:

Operating System Versions
Windows Current and Current minus one

Which Browsers Does FX Online (VTH*) Support?

We are continuously evaluating the browsers that our customers use, and are always looking for ways to provide the best and safest experience to our users.

In order to do this, we support and test our FX Online software on the following browsers:

Browser Versions
Internet Explorer / Edge Current and Current minus one
Google Chrome Current and Current minus one
Firefox Current and Current minus one

Where Can I Find Out How to Upgrade to a Modern Browser?

Microsoft Internet Explorer

Google Chrome


What Do I Do If I Am Experiencing Issues With a Supported Browser?

If you are experiencing issues accessing FX Online, please first check that you are able to access other web sites. If you can access other web sites, but still not able to access FX Online, please call us for assistance:

What Will Happen If I Continue to Use an Unsupported Browser with FX Online?

Users of unsupported browsers will see a yellow warning bar at the top of their screens, while logged into FX Online.

While FX Online may still function, you may experience either poor performance or functionality that no longer works.

General Troubleshooting and Tips

If you are accessing the Internet through a firewall, please ensure that there is no rule that is blocking access to ANZ. Also, it is likely that any connectivity issues you experience will be based on access levels granted to you by security software running at your site. Please ensure that you understand the limitations of the security software that you are using, and where this software is placing restrictions on your system access.

Periodic maintenance of cached files from Internet Explorer is recommended. Close down all browser windows and open up a new Internet Explorer window. Navigate to "Tools, Internet Options". In the "Temporary Internet Files" section, click on "Delete Files". In the resulting dialogue, click on "Delete all offline content" and click "ok".

* In Australia, this version is known as FX Online (VTH) and in New Zealand it is known as FX Online.