Contact us

Retail banking contact information

Branch Outlets Address Contact number Contact e-mail
ANZ Bank (China) Shanghai Branch Ground Floor, Mirae Asset Tower
166 Lujiazui Ring Road, Pudong, Shanghai 200120
P: +86 21 6169 6223
F: +86 21 6169 6229
Contact ANZ Retail Shanghai
ANZ Bank (China) Shanghai Xintiandi Sub-branch 220 Madang Road
Shanghai 200020
P: +86 21 6136 6100
F: +86 21 6136 6199
Contact ANZ Retail Shanghai
ANZ Bank (China) Beijing Branch L130B, L234, China Central Place,
No.79 Jianguo Road, Chaoyang District,
Beijing 100025
P: +86 10 6599 8188
F: +86 10 8588 8696
Contact ANZ Retail Beijing
ANZ Bank (China) Beijing Zhongguancun Sub-branch 101 Room,1st Floor, Metropolis Tower, No.2 Dongsan Street, Zhongguancun, Haidian District,
Beijing 100080
P: +86 10 6250 6301
F: +86 10 6250 6326
Contact ANZ Retail Beijing
ANZ Bank (China) Guangzhou Tianhe Sub-branch Unit G107, Ground Floor and Unit 2602-04, HNA Building,
6 Lin He Zhong Road, Tianhe District, Guangzhou, 510610

P:+86 20 8916 6088 

F:+86 20 8916 6000

Contact ANZ Retail Guangzhou
ANZ Bank (China) Hangzhou Branch Unit 302, Building 1 and Unit 102, Building 2, Euro America Center (EAC), 26 Jiao Gong Road, Hangzhou, 310012 P:+86 571 2689 0888
F:+86 571 2689 0877
Contact ANZ Retail Hangzhou

Institutional and Commercial banking contact information

Country / City Business Unit Contact e-mail
China Corporate and Institutional banking CIBChina@anz.com
China Transaction Banking TBChina@anz.com
China Global Markets GlobalMarketschina@anz.com
China Commercial Banking CMB@anz.com

Customer Service and Feedback

Service Channel Contact Us Business Hours
Customer Service Hotline 400 920 8880 / +86 21 6169 6129 9.00am-6.00pm, Monday to Friday
Customer Complain Hotline 800 820 7072 / +86 21 6169 6127 9.00am-6.00pm, Monday to Friday
E-mail Address Retail.feedback@anz.com 9.00am-6.00pm, Monday to Friday