Contact us

Contact information

Branch Outlets Address Contact number Contact e-mail
ANZ Bank (China) Shanghai Branch Ground Floor, Mirae Asset Tower
166 Lujiazui Ring Road, Pudong, Shanghai 200120

Retail banking:

P: +86 21 6169 6223
F: +86 21 6169 6229

Institutional banking:

P: +86 21 6169 6000
F: +86 21 6169 6199

Contact ANZ Shanghai
ANZ Bank (China) Shanghai Xintiandi Sub-branch 220 Madang Road
Shanghai 200020

Retail banking:

P: +86 21 6136 6100
F: +86 21 6136 6199

Contact ANZ Shanghai
ANZ Bank (China) Shanghai Free Trade Zone Sub-branch Unit501-505,507, 3UDC Building, 2 Hua Jing Road, Shanghai 200131

Institutional banking:

P: +86 21 6010 9888
F: +86 21 6010 9899

Contact ANZ Shanghai
ANZ Bank (China) Beijing Branch L130B, L234, China Central Place,
No.79 Jianguo Road, Chaoyang District,
Beijing 100025

Retail banking:

P: +86 10 6599 8165
F: +86 10 8588 8662

Institutional banking:

P: +86 10 6599 8188
F: +86 10 8588 8696

Contact ANZ Beijing
ANZ Bank (China) Beijing Zhongguancun Sub-branch 101 Room,1st Floor, Metropolis Tower, No.2 Dongsan Street, Zhongguancun, Haidian District,Beijing 100080

Retail banking:

P: +86 10 6250 6301
F: +86 10 6250 6326

Contact ANZ Beijing
ANZ Bank (China) Guangzhou Branch Room 02, 20/F International Finance Place No.8 Huaxia Road, Zhujiang New Town, Guangzhou / 510623

Institutional banking:

P: +86 20 3814 1088
F: +86 20 3814 1077

Contact ANZ Guangzhou
ANZ Bank (China) Guangzhou Tianhe Sub-branch Unit G107, Ground Floor and Unit 2602-04, HNA Building,
6 Lin He Zhong Road, Tianhe District, Guangzhou, 510610

Retail banking:

P: +86 20 8916 6088
F: +86 20 8916 6002

Contact ANZ Guangzhou
ANZ Bank (China) Hangzhou Branch Unit 302, Building 1 and Unit 102, Building 2, Euro America Center (EAC), 26 Jiao Gong Road, Hangzhou, 310012

Retail banking:

P: +86 571 2689 0888
F: +86 571 2689 0877

Institutional banking:

P: +86 571 2689 0888
F: +86 571 2689 0877

Contact ANZ Hangzhou
ANZ Bank (China) Chongqing Branch 11th Floor, Metropolitan Tower 68 Zou Rong Road, Chongqing,400010

Institutional banking:

P: +86 23 8810 5900
F: +86 23 8810 5971

Contact ANZ Chongqing
ANZ Bank (China) Chengdu Branch Unit No. 3 on Level 30 of Office Tower 1, International Finance Square, No. 1, Section 3, Hongxing Road, Jinjiang District, Chengdu, Sichuan, 610021

Institutional banking:

P: +86 28 6872 1911
F: +86 28 6872 1901

Contact ANZ Chengdu

Retail banking customer service and feedback

Service Channel Contact Us Business Hours
Customer Service Hotline 400 920 8880 / +86 21 6169 6129 9.00am-6.00pm, Monday to Friday
Customer Complain Hotline 800 820 7072 / +86 21 6169 6127 9.00am-6.00pm, Monday to Friday
E-mail Address Retail.feedback@anz.com 9.00am-6.00pm, Monday to Friday

Institutional banking contact information

Country / City Business Unit Contact e-mail
China Corporate and Institutional banking CIBChina@anz.com
China Transaction Banking TBChina@anz.com
China Global Markets GlobalMarketschina@anz.com