Contact us
Retail banking contact information
| Branch Outlets | Address | Contact number | Contact e-mail |
|---|---|---|---|
| ANZ Bank (China) Shanghai Branch | Ground Floor, Mirae Asset Tower 166 Lujiazui Ring Road, Pudong, Shanghai 200120 |
P: +86 21 6169 6223 F: +86 21 6169 6229 |
Contact ANZ Retail Shanghai |
| ANZ Bank (China) Shanghai Xintiandi Sub-branch | 220 Madang Road Shanghai 200020 |
P: +86 21 6136 6100 F: +86 21 6136 6199 |
Contact ANZ Retail Shanghai |
| ANZ Bank (China) Beijing Branch | L130B, L234, China Central Place, No.79 Jianguo Road, Chaoyang District, Beijing 100025 |
P: +86 10 6599 8188 F: +86 10 8588 8696 |
Contact ANZ Retail Beijing |
| ANZ Bank (China) Beijing Zhongguancun Sub-branch | 101 Room,1st Floor, Metropolis Tower, No.2 Dongsan Street, Zhongguancun, Haidian District, Beijing 100080 |
P: +86 10 6250 6301 F: +86 10 6250 6326 |
Contact ANZ Retail Beijing |
| ANZ Bank (China) Guangzhou Branch | RM2002,20F,International Finance Place, No.8 Hua Xia Road, Pearl River New Town, Guangzhou, 510623 |
P: +86 20 3814 1088 F: +86 20 3814 1077 |
Contact ANZ Retail Guangzhou |
| ANZ Bank (China) Guangzhou Tianhe Sub-branch | Unit G107, Ground Floor and Unit 2602-04, HNA Building, 6 Lin He Zhong Road, Tianhe District, Guangzhou, 510610 |
P:+86 20 8916 6088 F:+86 20 8916 6000 |
Contact ANZ Retail Guangzhou |
| ANZ Bank (China) Hangzhou Branch | Unit 302, Building 1 and Unit 102, Building 2, Euro America Center (EAC), 26 Jiao Gong Road, Hangzhou, 310012 | P:+86 571 2689 0888 F:+86 571 2689 0877 |
Contact ANZ Retail Hangzhou |
Business Hours: 9.00am-4.30pm, Monday to Friday
Institutional and Commercial banking contact information
| Country / City | Business Unit | Contact e-mail |
|---|---|---|
| China | Corporate and Institutional banking | CIBChina@anz.com |
| China | Transaction Banking | TBChina@anz.com |
| China | Global Markets | GlobalMarketschina@anz.com |
| China | Commercial Banking | CMB@anz.com |
Business Hours: 9.00am-4.30pm, Monday to Friday
Customer Service and Feedback
| Service Channel | Contact Us | Business Hours |
|---|---|---|
| Customer Service Hotline | 400 920 8880 / +86 21 6169 6129 | 9.00am-6.00pm, Monday to Friday |
| Customer Complain Hotline | 800 820 7072 / +86 21 6169 6127 | 9.00am-6.00pm, Monday to Friday |
| E-mail Address | Retail.feedback@anz.com | 9.00am-6.00pm, Monday to Friday |