Our goal is to provide you with the simplest and most effective banking services possible. However we can only do this if you feel safe and confident using them.

That’s why we’re proud to announce the ANZ Fraud Money Back Guarantee. This means that if you suffer a loss as a result of a fraudulent transaction on your ANZ card, ANZ will credit your account with the amount of the loss provided you:

So you can feel completely at ease wherever and whenever you use your ANZ card.

If you notice any unusual transactions on your account, please contact us immediately.

All numbers available 24 hours a day, 7 days a week.


1. Provided the cardholder didn’t contribute to the loss and notified ANZ promptly of the fraud.


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