Accessibility services

Users who are deaf or have a hearing or speech impairment can contact ANZ via the National Relay Service

Type of enquiry Contact numbers More information
National Relay Service - Operator relay calls

13 36 77
Tollfree: 1800 555 677
and then enter the appropriate ANZ contact number

24 hours a day,
7 days a week
TTY users in conjunction with the National Relay Service

13 36 77
Tollfree: 1800 555 677
and then enter the appropriate ANZ contact number

24 hours a day,
7 days a week
Internet Relay users Visit the relayservice
and then enter the appropriate ANZ contact number 

TTY Users - Direct to ANZ

Type of enquiry Contact numbers Online enquiry &
more information
Internet Banking &
Phone Banking enquiries
(Re-set Password,
Technical Problems)

TTY: 1300 366 255

24 hours a day,
7 days a week

 
Credit card enquiries - existing account holders

TTY: 1300 366 255

24 hours a day,
7 days a week