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What is the National Broadband Network (nbnTM)?
The nbnTM is the upgrade of the existing telecommunications infrastructure with a high-speed national broadband network Australia-wide. A mix of technologies will be utilised to deliver the National Broadband network. For more information, please see the nbnTM website.

How will the nbnTM benefit you?
The nbnTM should benefit you via faster internet and phone services. The Australian Government believes the nbnTM network may provide opportunities for your business to increase productivity, save time and money and have the ability to compete on a global scale.

Will your ANZ merchant terminal be affected by the nbnTM?
Your ANZ merchant terminal is nbnTM-capable when configured to IP. If you currently operate your terminal in dial-up mode, ANZ recommends that you switch over to IP to avoid interruption to your business.

When will you be upgraded to the nbnTM?
The nbnTM rollout began on May 23rd 2014. From this date, the previous copper network will be gradually disconnected. You can check the progress of the nbnTM rollout and when your area will be upgraded via the nbnTM website.

What should you do prior to the nbnTM rollout in your area?
  • The process of getting connected to the nbnTM network is dependent on your location, so to find out what will happen at your business, you should check your address on the nbnTM website. By checking your address you can find out if the nbnTM network is available to you and exactly what equipment you need to get connected at your address.
  • Once you are nbnTM ready, call ANZ Merchant Services on 1800 039 025 to reconfigure your device to IP.

For more information on the nbnTM and how it will affect your business, visit the nbnTM website.