Ways to Bank information on how to use ANZ Internet Banking, Phone Banking, Branches, BPay
and ATMs to make payments and check your balances and transactions for your credit card.
Credit card payments can also be made by direct debit from a nominated bank or financial institution account each month.
Complete the Card payment via direct debit form (PDF, 398kb) or call 13 22 73 to have the form sent to you.
You can now design your ANZ First card, ANZ Low Rate MasterCard and ANZ Balance Visa card with an image of your choice. So whether it's a snapshot or a scribble, the way your card look is up to you. Just upload your favourite photo or design - you can even choose an image from our library.
Existing ANZ credit cardholders who hold an eligble card and their additional cardholders can design a card for just $15 per card. Image guidelines and terms and conditions apply. Go to www.designmycard.com.au to find out more.
By transferring the outstanding balance of your non-ANZ credit and store cards onto your ANZ credit card and closing your other accounts, you can reduce the difficulty and cost of managing multiple credit cards.Complete the Balance Transfer Application Form (PDF, 87kb).
To report lost or stolen cards or divulged PINs, call us on 1800 033 844 (international +61 3 9683 7043) 24 hours a day, seven days a week. Notify us immediately if you become aware that:
your card has been lost, stolen or used by someone else; or,
your PIN record has been lost, stolen or has become known to, or used by, someone else.
If you do not notify us within a reasonable time, you may be liable for any losses that occur as a result of your delay.
If you have any questions or need assistance please call ANZ Cards Phone Service on 13 22 73, 24 hours a day, seven days a week (international +61 3 9683 9999).
If you are an international customer, international numbers are available depending on your enquiry type at www.anz.com/aus/contact/creditcardenquiries/default.asp *See ANZ Internet Banking Terms and Conditions and ANZ Phone Banking Terms and Conditions of Use for further information and times by which payments must be lodged.
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