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ANZ MoneyManager - Help

Sharing accounts

Help Index

Can I Share My Accounts with Someone Who Is Not Registered as a User?

Yes, you can share your accounts with someone who, at the time of sharing, is not a registered user of ANZ MoneyManager.

However, to access your accounts, the recipient will need to register as a user. Note, it only takes a few minutes to complete the registration for ANZ MoneyManager.

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How Can I Share My Accounts with a New Individual?

To share a specific account with a recipient:

  1. Click the account you want to share on the "Account Summary" page
  2. Click "Edit Account"
  3. Click "Share this account" at the bottom of the page
  4. Enter details of the recipient and a shared secret

To share multiple accounts with a recipient:

  1. Click "Add and Manage Accounts"
  2. Click "Share and Group Accounts"
  3. Click "Share account(s) with another individual"
  4. Enter details of the recipient
  5. Select accounts for sharing a shared secret

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How Many Accounts Can I Share with a Recipient at One Time?

You can share all your active accounts with a recipient at one time. However, some Internet Explorer users may only be able to share up to four accounts with a recipient. You can consider initiating another sharing invitation or using another browser.

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Do I Need to Repeat the Sharing Process If I Want to Share Additional Accounts with an Established Recipient?

For security purposes, the system will require you to initiate another sharing invitation for sharing additional accounts with an existing account recipient.

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Why Do I Need to Enter a Shared Secret?

For security purposes, the system requires the account owner to enter a shared secret during sharing initiation. The system also requires the account recipient to enter the correct shared secret before gaining access to shared accounts. This shared secret exchanged offline adds another layer of security against unauthorised access to shared accounts.

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What Are the Account Access Level Options I Have in Sharing My Accounts?

You will have the following three options for each account shared with a recipient:

View Only: The recipient can only view account information

View and Alerts Only: The recipient can only view account information and receive alerts

Full Access: The recipient can view and refresh accounts, receive alerts, use transaction data for reporting, view bills, add memos, classify transactions, re-categorise transactions, update transaction descriptions, and enter manual transactions

A complete table of privileges for different access levels follows:
Privilege View Only View and Alerts Full Access
View account details Yes Yes Yes
Use transaction data for reporting Yes Yes Yes
Refresh account No No Yes
View credentials No No No
View bills Yes Yes Yes
Add memo No No Yes
Set up alerts (for self) Yes Yes Yes
Budget alerts Yes Yes Yes
Edit alert settings (for owner) No No No
Edit account/site No No No
Classify account No No No
Classify transactions No No Yes
Re-categorise transactions No No Yes
Update Description No No Yes
Deactivate account No No No
Delete account No No No
Reactivate account No No No
Manual transaction No No Yes

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Does an Account Recipient with Full Access Have the Same Privileges as an Account Owner?

For security purposes, the recipient with full access cannot perform the following tasks:

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How Can I Edit My Account Sharing?

  1. Click "Add and Manage Accounts"
  2. Click "Share and Group Accounts"
  3. Click the name of the recipient you want to edit
  4. Check the shared account(s) you want to edit for this recipient
  5. Choose the new access levels (No access, View only, View and Alerts only, Full Access)
  6. Click "Update Sharing Settings"

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How Can I Stop Sharing with a Recipient? Can I Delete a Recipient?

Currently, you cannot delete a recipient.
However, to stop sharing with a recipient, you can change the access level into "No Access" for all accounts you have shared with this recipient. Once this has been done, the user will no longer have any access (view, view and alerts only, full access) to your accounts.

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How Does an Account Recipient Complete the Sharing Process?

For a recipient to complete the sharing process:

  1. Contact the account owner to obtain the shared secret
  2. Click the link in the sharing invitation email
  3. Register as a user if not a user yet
  4. Log in using your own User ID and Password (not account owner's)
  5. Enter the shared secret twice when prompted

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Why Can't I See the Recipient's Name on the List of Those who have access to my accounts After Sharing?

Only recipients who have completed the sharing process will appear in the list of your account recipients.
For a recipient to complete the sharing process:

  1. Contact the account owner to obtain the shared secret
  2. Click the link in the sharing invitation email
  3. Register as a user if not already a user
  4. Log in using your own User ID and Password (not account owner's)
  5. Enter the shared secret twice when prompted

Note, a display of outstanding sharing invitations is in the roadmap for future releases.

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Where Can I See the Sharing Memo I Enter for My Record?

You cannot see sharing memo on the "Share and Group Accounts" page in the current release. This feature is in the roadmap for future releases.

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What Will I See as an Account Recipient up on a Successful Login?

You will see both your own accounts and the accounts shared with you on the "Account Summary" page. The sharing icon is displayed for a shared account.

The arrow pointing right right arrow denotes an account that you share with someone.

The arrow pointing left left arrow indicates an account someone shares with you.

If you wish to further separate your own accounts and shared-with-you accounts, you can set up account groups and view account summary by group.

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What Can an Account Recipient Do to Exclude Shared-with-me Accounts from Net Worth and Spending Analysis Reports?

You can create a new account group for your own accounts. After setting up the group, you will be able to view Net Worth or Spending Analysis reports for your own accounts only by changing the view selection from all accounts to the group for your own accounts.

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Can an Account Recipient Edit Alert Settings for Shared Accounts?

An account recipient can edit alert settings for shared accounts for (him/her)self, but not for the account owner.

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If the Account Owner Deactivates a Shared Account, Can Recipients Still See This Account?

Once a shared account is deactivated, the account recipient will no longer see the deactivated shared account.

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If the Account Owner Reactivates a Shared Account, Can Previous Recipients of This Account See the Account Automatically?

After the owner reactivates a previously shared account, the previous account recipient will NOT see this shared account. The account owner will need to reinitiate the sharing process.

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What Are Account Groups?

Account Groups enable a user to group accounts for better account management and reporting. A user can group accounts based on preferences, for example, my accounts, my spouse's accounts, shared accounts, all my credit cards, all my investment accounts, all my IQ Bank and Trust accounts and so on.

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Where Can I Create a New Account Group?

To create a new group:

  1. Click "Add and Manage Accounts"
  2. Click "Share and Group Accounts"
  3. Click "Create new account group"
  4. Enter a group name
  5. Select reports to view for the group
  6. Assign accounts for the group

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How Can I Edit an Account Group?

To edit a group:

  1. Click "Add and Manage Accounts"
  2. Click "Share and Group Accounts"
  3. Click "Edit" for account group you want to edit
  4. Edit group information
  5. Click "Update group settings"

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How Can I Delete an Account Group?

To delete a group:

  1. Click "Add and Manage Accounts"
  2. Click "Share and Group Accounts"
  3. Click "Edit" for the account group you want to edit
  4. Click "Delete group" at the bottom of the "Edit Group" page

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Which Reports Can I View By Group?

You can view the following reports by group:

  1. Budgeting (include Budget vs. Actual report)
  2. Expense Analysis
  3. Spending Analysis
  4. Net Worth
  5. Credit Card Utilisation

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Can I View An Account Summary for Transactions By Group?

You can view an account summary by group. Select an account group from the "Select Account View" drop-down menu. Note, our system does not currently support view account transactions by group. However, we expect this capability will be introduced in future releases.

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Can I Assign My Account to Existing Groups on the 'Edit Account' Page?

Yes, you can see what groups a selected account belongs to and assign it to other existing groups at the bottom of the "Edit Account" page.

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Can I Set Budget Goals for a Group I Have Created?

Yes, you can set up budget goals for a group you have created.
To create budget goals for groups:

  1. Click "Spending Reports"
  2. Click "Set Budget Goals"
  3. Select the group you want to set budget goals from against the select group drop-down filter
  4. Set budget goals
  5. Save

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Why Do Account Recipients Get An Error Message That Accounts Are Already Shared?

If an account owner re-shares an already shared account along with new shared accounts to the same recipient in one new sharing invitation, the recipient will not be able to complete the sharing process. The recipient can still access the previously shared account but not the new shared accounts in the current invitation. Therefore, the user will see the following error:

"Our records indicate that you previously completed the sharing process for the account(s) and have access privileges."

Note, this is a known issue and will be fixed in the near future. A recipient will then be able to complete the sharing process.

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