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ANZ MoneyManager - Help

Submit a Service Request

Help Index

What can I do on this page?

You can use this page to report any issue you encounter while using ANZ MoneyManager. Issues may include, but are not limited to, a bill, a transaction, or a data error. You can also request for a new site/functionality you would like to see supported by ANZ MoneyManager in the future. Your request goes directly to the ANZ MoneyManager Support.


How do I submit a service request?

You can submit a service request by selecting a service request type from the drop-down menu on the Submit a Service Request page.

Based on the service request type you select, you will need to specify additional pertinent information.

  1. If you select the Data Error service request type,
    • From the drop-down menu, select the account for which you encountered a data error.
    • Enter a brief description of your service request.
  2. If you select the Suggest a Site service request,
    • Select the type of account site that you would like ANZ MoneyManager to support.
    • Enter the URL address of the site.
    • Enter the username and password to the site that you suggested.
      This is optional. Providing your credentials (your username and password) to ANZ MoneyManager can help expedite your request. You should review the Privacy Policy for more information.
  3. If you select the Suggest Feature/Functionality service request type,
    • Enter a brief description of the feature or functionality you would like to see added.
  4. If you want to submit a different type of service request, select Other from the drop-down menu.
  5. Click Submit Service Request to submit your service request to the ANZ MoneyManager Support.