At ANZ, our aspiration is to become Australasia's leading, most respected and fastest growing major bank. We aim to achieve strong and sustainable financial success and bring a 'human face' to all our dealings with our customers, shareholders, and the community.
This requires a significant shift from the traditional culture of large financial institutions. It's about inspiring and entrusting our people worldwide to use their heads and their hearts in the actions and the decisions they make every day.
To achieve this vision ANZ draws upon a set of unifying values to guide our actions and decisions. These values were developed in 2000 following consultation with our people worldwide about their own aspirations and values and how they apply these to their work at ANZ.
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- Put our customers first
- Perform and grow to create value for our shareholders
- Lead and inspire each other
- Earn the trust of the community
- Breakout, be bold and have the courage to be different
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