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Product Responsibility
ANZ Global Reporting Initiative 2007
Product and Services Labelling
Indicator
Reference
Page
PR3
Product and service information requirements
Improving Financial Literacy and Inclusion (PDF, 3.0mb)
Responsible Lending (PDF, 3.0mb)
Customer Charter Annual Report
Our website also includes easy to access information about
fees, rates, taxes and terms
, as well as
calculators and tools
to help our customers choose the products that are right for them.
56
44
PR4
Non-compliance concerning labelling (additional)
No significant incidents reported
PR5
Customer satisfaction(additional)
Customers (PDF, 3.0mb)
New Zealand Report: Getting it right for our customers (PDF, 3.0mb)
34
87
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Home
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Contents
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Strategy & Analysis
if
Organisational Profile
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Report Profile
if
Report, Scope & Boundary
if
Governance
if
Commitments
if
Engagement
if
Economic Management Approach
if
Economic Performance
if
Market Presence
if
Indirect Economic Impacts
if
Environmental Management Approach
if
Materials
if
Energy
if
Water
if
Biodiversity
if
Emissions, Effluents & Waste
if
Products & Services
if
Compliance
if
Transport
if
Overall
if
Labour Practices & Decent Work Management Approach
if
Employment
if
Labour / Management Relations
if
Occupational Health & Safety
if
Training & Education
if
Diversity & Equal Opportunity
if
Human Rights Management Approach
if
Investment & Procurement Practices
if
Non-discrimination
if
Freedom of Association & Collective Bargaining
if
Child Labour
if
Forced & Compulsory Labour
if
Security Practices
if
Indigenous Rights
if
Society Management Approach
if
Community
if
Corruption
if
Public Policy
if
Anti - Competitive Behaviour
if
Compliance
if
Product Responsibility Management Approach
if
Customer Health & Safety
if
Product & Service Labelling
if
Marketing Communications
if
Customer Privacy
if
Compliance
if
Disclosure Management Approach
if
Products & Services
if
Society
if
Product Responsibility
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