| GOAL |
COMMENTARY |
PERFORMANCE |
| Achieve annual revenue
growth of 7 to 10% |
We achieved revenue growth of 9.7% and a record profit of $4,180 million for the year ended
30 September 2007, up 13.3% on the previous year. Cash earnings per share (excluding
non-core items) were 210.3 cents, up 8.1%. Total Shareholder Return was 15.6%. |
Achieved |
| Over time reduce our
cost-to-income ratio to 40% |
We reduced our cost-to-income ratio from 45.6 to 44.8%, while continuing to invest in the
business. This investment is consistent with our long-term approach to reduce our cost-to-income
ratio by maintaining revenue growth in excess of expense growth rather than merely
cutting costs. |
Partially achieved |
| For more detailed information, read our 2007 Annual Report or our full Corporate Responsibility Report. |
