Continued to lead the other three major banks in customer satisfaction
Number 1 lead bank for Institutional clients in Australia and New Zealand
Awarded the Best Call Centre in Australia for the third year in a row
In 2006, for the first time, we opened over a million new accounts in Australia
Community
Received the Prime Minister's Award for
Excellence in Community Business Partnership
for Impact on a Community
We offer staff members eight hours of volunteer
leave each year. This year 24% of Australian and New
Zealand staff logged 50,735 hours of volunteering
activity as part of our ANZ Volunteers program
ANZ Community Giving program matches staff
contributions up to $1000. 10.6% of employees
donated money as part of our Community Giving
program. This year their contributions were matched
dollar-for-dollar by ANZ, with total contributions
of $833,000
Staff
Most engaged staff amongst major Australian companies – 60%
Lost-time injury frequency rate down to 3.8 injuries per million hours worked, a 10% reduction since 2005
Named the Leading Organisation for the Advancement of Women in Australia among organisations with more than 500 employees
Our 'My Difference Survey' provided our first-ever demographic snapshot of our people
Shareholders
Our net profit attributable to shareholders of the company was $3,688m, and our Cash Earnings Per Share was up 13.2%
The total dividend for 2006 was 125 cents, up 13.6%
Total return for shareholders over the past 12 months, which includes growth in the share price and dividends received, was 17.1%
The market value of ANZ reached $50 billion for the first time, before finishing the year at $49 billion
