When we open a new branch like this one in Diamond Creek, Victoria, we celebrate with the local community.
A very different bank needs to think
differently about customers. With a
focus on convenience and simplicity,
we want to make our customers feel
welcome, in whatever way they want
to deal with us. This year ANZ opened
26 new branches and installed 343
new ATMs across Australia. We were
the first bank to have our call centre
open to customers 24 hours a day,
7 days a week, and we have extended
opening hours in major shopping
centres across Australia.