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Introduction to ANZ

ANZ at a Glance
  • ANZ is a major Australian-based bank established in 1835, and one of the world's 30 largest banks1 with more than six million customers and 40,000 staff in more than 30 countries
  • One of only eleven AA rated banks in the world, and were recently rated among the world's safest banks3 and total assets of USD$438 billion4
  • Named the No. 1 bank globally on the Dow Jones Sustainability Index for three years in a row2
  • We have a significant and growing presence in Asia, with a network of offices including China, Hong Kong, Taiwan, Japan, Korea, Vietnam, Cambodia, Laos, Singapore, Indonesia, Malaysia, the Philippines, Thailand and India
  • ANZ senior management has many years of banking experience in Asia, including CEO Mike Smith (who joined ANZ in 2007) and is the former CEO of the Hong Kong & Shanghai Banking Corporation Limited.

Who is ANZ

Our History

ANZ was established in 1835. With 175 years of history, ANZ is currently one of the 30 largest banks in the world1 and has been named the No. 1 bank globally on the Dow Jones Sustainability Index for three years in a row2. On top of being a major bank in Australia, New Zealand, Asia and the Pacific, ANZ is also one of only 11 AA rated banks and rated among the world's safest banks3.

Our Operations

Today ANZ has more than 40,000 employees, operating in 32 countries across Australia, New Zealand, Asia, the Pacific, Europe and USA with 1,346 branches and offices worldwide.

Our Products and Services

ANZ provides a full range of financial products and services to more than 6 million retail, wealth, small business, corporate and institutional customers.

Our Commitment

ANZ is committed to providing customers with simple and uncomplicated banking, delivered through knowledgeable and experienced staff. ANZ places great emphasis on their values and the integrity of their staff to provide customers with services and products that are right for their needs and goals.

Our Position

ANZ has more than six million customers, along with assets of USD$438 billion4. ANZ has emerged from the global financial crisis in a position of strength, remaining profitable and well-capitalised. In its 2009 Annual Results released on 29 October, ANZ reported an underlying profit5 of USD$3.47 billion for the year ended 30 September 2009.

Our Philosophy

ANZ's philosophy is to develop long-term, personal relationships with our customers. We have a reputation for providing customers with simple and reliable banking services, placing great emphasis on the integrity of our people and services.

ANZ puts clients at the front and centre of our business giving wealth, commercial and institutional clients a dedicated relationship manager focused on listening to and understanding each individual customer's issues and goals.

ANZ in Asia

Our Presence

ANZ is traditionally Australia's most international bank, with a presence in Asia dating back 40 years. ANZ has operated in Hong Kong since 1970; in Indonesia since 1973; in Singapore since 1974; in Taiwan since 1980; in the Philippines since 1990; and in Vietnam since 1993.

Our Management

ANZ senior management has many years of banking experience in Asia, including ANZ CEO Mike Smith who joined ANZ in 2007 and is the former CEO of the Hong Kong & Shanghai Banking Corporation Limited.

Our Growth

ANZ is investing in Asia, opening new branches and offices across the region. In 2009 ANZ has added 17 new branches and 1,000 new employees to its Asia Pacific network, taking the total number of employees within the region to over 5,700. ANZ have a significant and growing presence in Asia, with a network of offices including China, Hong Kong, Taiwan, Japan, Korea, Vietnam, Cambodia, Laos, Singapore, Indonesia, Malaysia, the Philippines, Thailand and India.

Our Strategy

As part of the strategy to grow in Asia, ANZ agreed with The Royal Bank of Scotland Group plc (RBS) in August 2009 to acquire the retail, wealth and commercial businesses which are part of ABN AMRO Bank N.V. in Hong Kong, Taiwan, Singapore and Indonesia as well as its institutional businesses in Taiwan, the Philippines and Vietnam.

ANZ in Hong Kong

ANZ opened its Hong Kong office in 1970. Hong Kong is one of ANZ's two regional hubs, offering corporate, commercial and retail banking, as well as domestic and foreign currency lending, private banking, wealth management, foreign exchange and trade finance.

Hong Kong is ANZ's hub for North East Asia regional business, which includes mainland China, Taiwan, Japan and Korea.

Today ANZ has five branches in Hong Kong.

Our awards in 2009

Dow Jones Sustainability Index
No. 1 bank globally for corporate responsibility (three years in a row)

Canstar CANNEX
Socially Responsible Bank of the Year
Most Satisfied Customers

Asian Banker
Best Retail Bank in Australia
Best Retail Bank in Vietnam

EOWA
An Employer of Choice for Women (seven years in a row)

Trade Finance Magazine
Best Trade Bank in Australasia

Asia Money Magazine
Best Local Cash Management Bank for Small and Large Corporates



For further information visit anz.com/hongkong.

1By market capitalisation at October 2009.

2Dow Jones Sustainability Index Review, September 2007, 2008, 2009.

3AA long-term credit rating, Standard & Poors, as at September 2009. ANZ ranked number 15 on the "World's 50 Safest Banks", Global Finance magazine, 2009.

4Converted from AUD to USD using foreign exchange rate of 0.9204

5Underlying profit is an adjustment for material items that are not part of the normal ongoing operations of the Group including one-off gains and losses, gains and losses on the sale of businesses, non-continuing businesses timing differences on economic hedges, and acquisition. Prior to 2009 these were adjustments to arrive at cash profit in accordance with market convention.