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Automatic Exchange of Information

AEOI quick links:

Self-certification forms

AEOI enquiries

What is the Automatic Exchange of Information (AEOI)?

AEOI is the exchange of financial account information between Tax Authorities in relevant countries. The law requires this information to be collected by Financial Institutions around the world for reporting to Tax Authorities.

AEOI is made up of two information sharing frameworks:

  • The Foreign Account Tax Compliance Act (FATCA) which is a US framework to identify US citizens and tax residents with accounts in foreign (non-US) jurisdictions. This has been in place since 1 July 2014.
  • The Common Reporting Standard (CRS) under which details of foreign tax resident accounts are shared between participating Governments. Phased implementation of this regime commenced 1 January 2016.

Under the AEOI, all Financial Institutions (including ANZ) must identify accounts held by customers who are foreign tax residents or entities connected to foreign tax residents. Financial Institutions must report these to the relevant Tax Authority who will then automatically exchange the account information with the relevant foreign Tax Authority(ies).

Governments (in countries committed to the AEOI) have enacted domestic laws to require Financial Institutions to collect and report this information and have entered into international agreements to exchange the information with other Governments.

What does this mean for customers?

This means customers will be asked questions about their Tax Residency when they open a financial account with a Financial Institution (and in some other scenarios).

Local laws (in some countries such as New Zealand, the Cayman Islands, etc) may prohibit ANZ from opening accounts and/or require ANZ to freeze or close existing account(s).

Existing Individual/Entity Customers

If you have an existing account, ANZ may contact you to confirm your country(ies) of tax residence and request additional information, forms and/or documents. This is to establish whether you have accounts that need to be reported under the FATCA or CRS laws. We may also contact you if information indicates that you could be a foreign tax resident.

New Individual Customers

If you open a new account, the laws in certain countries may require ANZ to ask you to provide various information such as your country(ies) of tax residence(s), tax identification number(s),  providing certifications, forms and/or documentation.

If you are a foreign tax resident, you need to provide your taxpayer identification number (TIN) or equivalent number used to identify you to the Tax Authority in the foreign country. If you don’t provide a TIN, you will be asked to provide a reason for not doing so.

New Entity Customers (such as companies, trusts, partnerships, associations etc.)

If you open a new account on behalf of a legal entity or arrangement (such as a trust or partnership), the laws in certain countries may require ANZ to ask you to provide various  information, certifications, forms and/or documents (within certain timeframes) about:

  • The tax residence(s) of the entity.
  • The nature of the entity’s business.
  • In some circumstances, the individuals who control the entity or have specific connections to the entity. This includes their tax residence(s), TIN(s) and other required information.

These requirements ensure all Financial Institutions comply with their obligations under the FATCA and CRS laws and guidance.

What do I need to do?

If ANZ requests information from you, it is important that you respond as soon as possible. If you don’t provide the required information within a reasonable time frame, the law may require ANZ to do one or more of the following:

  • Treat you as if you are a tax resident in a foreign country (although you may not be a foreign tax resident).
  • Report your details (or the fact that you did not provide the requested details) to the relevant tax authority(ies).
  • Not open your new account.
  • Freeze or close your existing account(s).

Please ensure that you provide true, complete and accurate information to ANZ and seek advice from an independent advisor where required to assist with your Tax Residency or other relevant information. Please note that penalties may apply under local and other laws if you provide false or misleading information.

Self-certification for AEOI (forms)

ANZ collects tax residency information in various ways, often via an account opening or on-boarding form. If you have been asked to provide the stand-alone Self-Certification form for AEOI, click the appropriate link below to download the form, complete the form and either take it into your nearest branch or send it to the Reply Paid address shown.

If you are unsure of your tax obligations, please seek independent professional advice.

What happens with my account information?

If you are a foreign tax resident (under the AEOI laws), your identity details, account balance and other information will be provided to the relevant Tax Authority(ies). The Tax Authority(ies) also receives your information if you have not responded to requests for further information as a result of being identified as a possible foreign tax resident. The Tax Authority then exchanges the information with the Tax Authority in the country(ies) of your tax residence(s).

All information reported under these laws is handled in the strictest confidence by the Tax Authorities and is protected by national laws, administrative practices, and binding international treaties. This is the same way that all taxpayer information is generally handled.

Disclaimer

This information is to help you understand your obligations under the AEOI laws. It does not constitute any form of advice, has not taken into account your personal circumstances and is general in nature. If you have questions about your tax residence status, you should contact your relevant tax authority (in your country of residence), as applicable, or seek advice from an independent tax agent or advisor to ensure your personal circumstances are taken into account.

More information

If you are unsure of your tax residency, the tax residency rules provided to the OECD by jurisdictions committed to automatically exchanging information under CRS can be found on the OECD page for Rules Governing Tax Residence. If your country is not listed on the OECD page, please refer directly to the tax authority site for your country.

For general information about AEOI, please refer to the local tax authority websites listed in the table below.

If you were born in the U.S., are a U.S. Citizen and/or hold a U.S. Passport

If you are unsure of your tax residency status for the United States of America, please refer to further information available in the Joint Foreign Account Tax Compliance Act (FATCA) FAQ as published by the relevant U.S. government authorities.

The self-certification forms in the table below MUST only be used in the relevant country of account opening. If you are opening accounts in multiple countries you will need to complete the forms relevant to each of those countries.

Self certification forms - individual and entity customers

ANZ countries (CRS adopters)

Relevant tax authority

OECD resident criteria

Individual customers

Entity customers

Australia

Australian Taxation Office

Australia Tax Resident

Bi-lingual forms for use in Australia only

Cayman Islands

Department for International Tax Cooperation

Cayman Islands Tax Resident

N/A

Entity Form (PDF 203kB)

China

State Administration of Taxation of The People's Republic of China

China Tax Resident

Cook Islands

Ministry of Finance & Economic Management

Cook Islands Tax Resident

Individual Form (PDF 406kB)

Entity Form (PDF 198kB)

France

Trésor Public

France Tax Resident

N/A

Entity Form (PDF 212kB)

Germany

Federal Central Tax Office - Bundeszentralamt fϋr Steuern

Germany Tax Resident

N/A

Entity Form (PDF 212kB)

Hong Kong

Inland Revenue Department

Hong Kong Tax Resident

Individual Form (PDF 859kB)

Entity Form (PDF 2.8MB)

India

Income Tax Department Government of India

India Tax Resident

Individual Form (PDF 406kB)

Entity Form (PDF 212kB)

Indonesia

Direktorat Jenderal Pajak

Indonesia Tax Resident

Individual Form (PDF 485kB)

Entity Form (PDF 2.3MB)

Japan

National Tax Agency

Japan Tax Resident

Individual Form (PDF 561kB)

Entity Form (PDF 2.6MB)

New Zealand

New Zealand Inland Revenue

New Zealand Tax Resident

South Korea

National Tax Service

South Korea Tax Resident

N/A

Entity Form (PDF 2.4MB)

Samoa

Ministry of Customs & Revenue

Samoa Tax Resident

Individual Form (PDF 409kB)

Entity Form (PDF 202kB)

Singapore

Inland Revenue Authority of Singapore

Singapore Tax Resident

Individual Form (PDF 403kB)

Entity Form (PDF 208kB)

Taiwan

Taxation Administration Ministry of Finance, ROC

N/A

Individual Form (PDF 785kB)

Entity Form (PDF 3MB)

UK

HM Revenue & Customs

United Kingdom Tax Resident

N/A

Entity Form (PDF 212kB)

Vanuatu

Department of Customs & Inland Revenue*

Vanuatu Tax Resident

Individual Form (PDF 406kB)

Entity Form (PDF 198kB)

*Please Note: Department of Customs & Inland Revenue has replaced the Department of Finance and Treasury, Vanuatu as the relevant tax authority.

For any enquiries about providing ANZ with your self-certification for AEOI purposes, please call us Monday to Friday 9:00am - 8:00pm and Saturday 9:00am - 5:00pm (AEST/AEDT):

In Australia: 1800 515 139

Outside Australia: +61386996970

This information is to help you understand your obligations under the AEOI laws. It does not constitute any form of advice, has not taken into account your personal circumstances and is general in nature. If you have questions about your tax residence status, you should contact your relevant tax authority (in your country of residence), as applicable, or seek advice from an independent tax agent or advisor to ensure your personal circumstances are taken into account.

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