Effective engagement with our stakeholders is an important part of our business and is embedded into ANZ’s policies, processes and operations. 

Our stakeholder engagement policy applies to all employees and seeks to maintain a structured approach to engagement through the existence of clear and consistent communications channels, clear ownership of relationships, and accountabilities for relationship owners.

Our engagement processes are designed to ensure that stakeholders have direct access to us, allowing us to respond to issues and effectively take stakeholder concerns into consideration when making ongoing and long-term strategic decisions.

ANZ's stakeholder engagement principles are consistent with the AA1000 stakeholder engagement standard. 

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