Sustainability @ ANZ

Human rights concept map
Strengthening our approach to human rights

This year we have piloted an improved due diligence process to help us better identify human rights-related risks in our customer relationships. More...
Customer with financial advisors
Reforming mortgage broker remuneration

We are working to reform how mortgage brokers are remunerated through a forum of banks, mortgage brokers and aggregators. More...
Recruitment
Breaking down barriers to employment

We have committed to support the Victorian Government to break down barriers to employment for disadvantaged job seekers. More...
Financial vulnerability
Assisting those experiencing financial abuse

We have released a Financial Vulnerability Guide designed to assist people to identify potential signs of financial abuse. The Guide provides practical strategies to help people rebuild their financial independence after experiencing abuse. More...
Wind farm
Disclosing our climate risks and opportunities

We recently submitted our 2017 climate change survey response to CDP (formerly the Carbon Disclosure Project) covering our operations for the 2015/2016 financial year. More...

 

 

July 2017
Customer
Industry reforms delivering customer benefits

We are working hard to implement reforms to help retail customers and small businesses. Priority has been given to changes to small business lending contracts arising from the Carnell Inquiry. More...
MoneyMinded in Fiji
Supporting economic growth in the Pacific

We are supporting the economic growth of our Pacific neighbours by improving access to banking services and building financial wellbeing. More...
Globe
Improving climate-related disclosures

We will expand our carbon disclosures in the wake of the Financial Stability Board Task Force on Climate-related Financial Disclosures (TCFD) final report. More...
Loy Yang cooling towers
Australia's energy certainty opportunity

Our CEO, Shayne Elliott, has weighed into discussion about the future policy direction of Australia's energy market, calling for a workable set of policies to deliver a reliable, lower carbon energy supply with price predictability. More...

 

June 2017
Building refugee employment program
Building refugee employment program

During Refugee Week we are reminded of the many challenges and opportunities facing refugees in Australia. Barriers to finding meaningful employment and difficulties in navigating local workplace culture are significant, sometimes overwhelming for even the most highly qualified and skilled people resettling in our communities. More...
Refugee employment program is opening doors
Refugee employment program is opening doors

Given the Chance participants, like Jan Tuilagi, are resourceful and resilient and often bring a unique perspective to their workplace.  More...
Acknowledging our ESG impacts
Acknowledging our ESG impacts

Our CEO Shayne Elliott recently spoke about why the bank needs to take responsibility for the social and environmental impacts of its operations. More...
Rebuilding relationships following Bank Tax
Rebuilding relationships following Bank Tax

The Australian Government has recently introduced a levy on major banks. While we are disappointed by the new tax, we are focussed on working constructively with all stakeholders to ensure fair and efficient outcomes. More...
May 2017
CEO video still
Half year update on sustainability targets

Today we report on how we are progressing against our sustainability targets. More...
ANZ branch
Restoring customer confidence in banks

We are working with our industry on reforms including changes to product sales commissions, better tracking of poor conduct by bank employees and strengthening the Code of Banking Practice.  More...
MoneyBusiness Ladies
Why we mean MoneyBusiness for Indigenous communities

We recently won a Financial Literacy Australia award for our work in helping Indigenous communities learn life changing money management skills. More...
December 2016
Mai Nu
Reporting on our progress

Today we released our 2016 Corporate Sustainability Review, which reports on how we are tackling our most significant sustainability issues. More...
Bank card
Keeping payments accessible for all

As society moves closer to becoming cashless and disruptors offer an increasingly wide number of payment options, there is a risk that some people will be left behind if new technologies are not designed to be inclusive and accessible by everyone.  More..
Lady and child in park
Financial education and family violence recovery

Confidence in managing money can contribute to protection against, and recovery from, family violence. More...
FIAP logo
Enabling social and economic participation

We have made a commitment to help enable 1 million people to increase their social and economic participation through our targeted inclusion programs by 2020. More...
Rian Boney
Supporting Aboriginal and Torres Strait Islanders

We are creating employment opportunities for Aboriginal and Torres Strait Islanders, recognising we have a role to play to address the social and economic disadvantage they often experience.  More..
November  2016
Ladies in branch
Creating a stronger sense of ethics and fairness  

Creating a stronger sense of ethics and fairness will be an important focus, CEO Shayne Elliott said releasing the bank's 2016 financial results. More....
Ladies in factory
Strengthening our human rights standards

We have updated and strengthened our human rights standards, 'Respecting People and Communities: ANZ's approach to Human Rights'. More...
Customer using ATM
Banking industry reforms progressing

Our CEO Shayne Elliott recently appeared before an Australian Parliamentary Committee examining the banking industry. More...
September 2016
Mai Nu

Saver Plus - helping families save 

Over thirty two thousand lower income Australians participated in our matched savings program, Saver Plus.  Program participants, 86% of whom are women, have saved $17.4 million to cover their own or their children's education costs. More...

Customer in branch

Strengthening whistleblower measures

We are making progress on actions to help regain trust in the Australian banking sector.  More...

Wind farm

Investing for the climate in Asia

We have worked with The Asia Group on Climate Change (AIGCC), to help identify lower carbon opportunities in the region.  More...

Sediqa

Supporting refugees through workforce participation

We are helping refugees gain vital work experience through our support of the Brotherhood of St Laurence's Given the Chance refugee employment program. More...

 

August 2016
Rates on screen

Interest rates - balancing stakeholders needs

Balancing the needs of borrowers, depositors, and other lenders to ANZ, as well as Shareholders, is the core of the interest rates debate, says CEO Shayne Elliott.  More...

Seeds in hands

Supporting communities in regional Australia

We are supporting communities in regional Australia through our Seeds of Renewal grants program.   More...

Coconut farm

Bringing mobile banking to rural communities in the Pacific

We are supporting digital banking services to people working in the coconut industry in the Solomon Islands.  More...

Man with computers

Improving availability and use of data

We have made a submission to the Australian Productivity Commission's inquiry into how to improve the availability and use of data to benefit consumers.  More...

 

July 2016
City scape

Building confidence in Banks

We have joined with other banks in initiating independent reviews of how our sales employees are paid and standards of good conduct. More...

Group of 3 people

Supporting small business to grow

Through our annual Business Growth Program we are equipping another 10 high potential Australia small-to-medium sized businesses with the skills they need to accelerate growth.  More...

Lady in distress

The role of financial education in family violence

We have commenced a pilot with our community partner Berry Street to explore how financial education can be used to support women affected by domestic violence and family violence.  More...

Fallon

Providing opportunities to Aboriginal and Torres Strait Islander people

We are providing employment opportunities to Aboriginal and Torres Strait Islander people.  More...