Sustainability @ ANZ

Building refugee employment program

During Refugee Week we are reminded of the many challenges and opportunities facing refugees in Australia. Barriers to finding meaningful employment and difficulties in navigating local workplace culture are significant, sometimes overwhelming for even the most highly qualified and skilled people resettling in our communities. More...
Refugee employment program is opening doors

Given the Chance participants, like Jan Tuilugi, are resourceful and resilient and often bring a unique perspective to their workplace.  More...
Acknowledging our ESG impacts

Our CEO Shayne Elliott recently spoke about why the bank needs to take responsibility for the social and environmental impacts of its operations. More...
Rebuilding relationships following Bank Tax

The Australian Government has recently introduced a levy on major banks. While we are disappointed by the new tax, we are focussed on working constructively with all stakeholders to ensure fair and efficient outcomes. More...

 

May 2017
CEO video still
Half year update on sustainability targets

Today we report on how we are progressing against our sustainability targets. More...
ANZ branch
Restoring customer confidence in banks

We are working with our industry on reforms including changes to product sales commissions, better tracking of poor conduct by bank employees and strengthening the Code of Banking Practice.  More...
MoneyBusiness Ladies
Why we mean MoneyBusiness for Indigenous communities

We recently won a Financial Literacy Australia award for our work in helping Indigenous communities learn life changing money management skills. More...
December 2016
Mai Nu
Reporting on our progress

Today we released our 2016 Corporate Sustainability Review, which reports on how we are tackling our most significant sustainability issues. More...
Bank card
Keeping payments accessible for all

As society moves closer to becoming cashless and disruptors offer an increasingly wide number of payment options, there is a risk that some people will be left behind if new technologies are not designed to be inclusive and accessible by everyone.  More..
Lady and child in park
Financial education and family violence recovery

Confidence in managing money can contribute to protection against, and recovery from, family violence. More...
FIAP logo
Enabling social and economic participation

We have made a commitment to help enable 1 million people to increase their social and economic participation through our targeted inclusion programs by 2020. More...
Rian Boney
Supporting Aboriginal and Torres Strait Islanders

We are creating employment opportunities for Aboriginal and Torres Strait Islanders, recognising we have a role to play to address the social and economic disadvantage they often experience.  More..
November  2016
Ladies in branch
Creating a stronger sense of ethics and fairness  

Creating a stronger sense of ethics and fairness will be an important focus, CEO Shayne Elliott said releasing the bank's 2016 financial results. More....
Ladies in factory
Strengthening our human rights standards

We have updated and strengthened our human rights standards, 'Respecting People and Communities: ANZ's approach to Human Rights'. More...
Customer using ATM
Banking industry reforms progressing

Our CEO Shayne Elliott recently appeared before an Australian Parliamentary Committee examining the banking industry. More...
September 2016
Mai Nu

Saver Plus - helping families save 

Over thirty two thousand lower income Australians participated in our matched savings program, Saver Plus.  Program participants, 86% of whom are women, have saved $17.4 million to cover their own or their children's education costs. More...

Customer in branch

Strengthening whistleblower measures

We are making progress on actions to help regain trust in the Australian banking sector.  More...

Wind farm

Investing for the climate in Asia

We have worked with The Asia Group on Climate Change (AIGCC), to help identify lower carbon opportunities in the region.  More...

Sediqa

Supporting refugees through workforce participation

We are helping refugees gain vital work experience through our support of the Brotherhood of St Laurence's Given the Chance refugee employment program. More...

 

August 2016
Rates on screen

Interest rates - balancing stakeholders needs

Balancing the needs of borrowers, depositors, and other lenders to ANZ, as well as Shareholders, is the core of the interest rates debate, says CEO Shayne Elliott.  More...

Seeds in hands

Supporting communities in regional Australia

We are supporting communities in regional Australia through our Seeds of Renewal grants program.   More...

Coconut farm

Bringing mobile banking to rural communities in the Pacific

We are supporting digital banking services to people working in the coconut industry in the Solomon Islands.  More...

Man with computers

Improving availability and use of data

We have made a submission to the Australian Productivity Commission's inquiry into how to improve the availability and use of data to benefit consumers.  More...

 

July 2016
City scape

Building confidence in Banks

We have joined with other banks in initiating independent reviews of how our sales employees are paid and standards of good conduct. More...

Group of 3 people

Supporting small business to grow

Through our annual Business Growth Program we are equipping another 10 high potential Australia small-to-medium sized businesses with the skills they need to accelerate growth.  More...

Lady in distress

The role of financial education in family violence

We have commenced a pilot with our community partner Berry Street to explore how financial education can be used to support women affected by domestic violence and family violence.  More...

Fallon

Providing opportunities to Aboriginal and Torres Strait Islander people

We are providing employment opportunities to Aboriginal and Torres Strait Islander people.  More...

June 2016
Braile

Accessible and inclusive banking

We have been working with Vision Australia to improve the banking experience for our customers. More...

Dairy cows

Assistance for Australian dairy farmers

We have announced an assistance package for Australian dairy farmers impacted by a mid-season milk price reduction. More...

FIAP logo

Building on a strong foundation

Our new  Financial Inclusion Action Plan (FIAP) will set out how we assist those vulnerable to financial hardship. More...

Towers

Making sense of carbon risk disclosure

To help inform the current debate on carbon risk disclosure for investors and other stakeholders, we asked The Climate Institute, an NGO, to evaluate our most recent disclosures. More...

May 2016
Shayen Elliott - CEO

ANZ CEO - hard work to regain trust 

CEO Shayne Elliott acknowledges that the banking industry has allowed poor practices, weak procedures and misaligned incentives to detract from the core purpose of serving customers and supporting communities. More...

Meeting with customers

Restoring customer confidence

We have joined with other Australian banks in announcing actions we will take to build customer confidence and community trust.  Implementation will be overseen by a respected independent expert, with quarterly public reports on progress. More...

Rosie Batty

Our role in tackling domestic violence 

We are taking action to support our employees, customers and others in the community affected by domestic violence. More...

Trucks on freeway

Advocating for improved carbon risk disclosure

We are helping shape future carbon disclosures by businesses in Australia and internationally. More...

March 2016
Lady doing a budget

Building awareness of financial difficultly 

To raise Australian employee awareness about customer hardship and the support measures we can offer, we recently ran Financial Difficulty Awareness Month. More...

MoneyMinded workshop

More people benefit from MoneyMinded

A new evaluation report shows more than 355,000 people have benefitted from our adult financial education program, MoneyMinded.  More...

PNG workshop

Developing business skills in the Pacific

We have developed a small business financial education program for the Pacific.  More...

Interview
Creating a gender balanced workplace

To create a more diverse and inclusive workplace we have made significant changes to our recruitment processes.More...