Effective support of our customers, employees and communities relies on the application of clear policies, strong governance and in-country knowledge.

Social and Environmental Risk Training

Corporate lending employees who have approval to make credit decisions undertake mandatory online Social and Environmental Risk training. 

The training covers ANZ’s Corporate Sustainability Framework, our sensitive sector policies and our approach to human rights. It also provides guidance on identifying and escalating potential issues to the Responsible Business Committee, which examines customer proposals that may significantly impact ANZ’s reputation with stakeholders.

Social and Environmental Banking

We continue to emphasise values and behaviours in responsible practices as central to its business strategy. 

Our Social and Environmental Banking program is a half day course designed to assist staff in our International and Institutional Banking and Corporate and Commercial divisions in making informed decisions, considering the social and environmental contexts in which customers operate.

Objectives of the four-hour course are that participants will be able to: