Our approach - Corporate Responsibility

Our approach

ANZ's approach to corporate responsibility focuses on the issues and opportunities most relevant to our business and expertise, where we have the greatest opportunities to lead real and positive change.

Our priorities include:

Responsible products, services and decisions. Providing simple, uncomplicated products and services tailored to our customers' needs and strengthening our systems and capabilities for making business decisions that take into account economic, social and environmental issues and opportunities.
Sustainable Development. Identifying new opportunities to contribute to economically, socially and environmentally responsible development.
Social and financial inclusion. Strengthening our commitment to improving the social and financial inclusion of disadvantaged and under-represented groups in our community. This involves building a diverse and inclusive global workforce that represents the communities we serve; increasing the reach and impact of our flagship financial literacy and inclusion programs; and developing practical initiatives to improve the accessibility of our products and services for women, mature customers, people who have relocated from another country, Indigenous Australians and people with disability.

We set clear and stretching goals to deliver on our priorities and report our progress to stakeholders in our interim and annual Corporate Responsibility reports and our monthly Corporate Responsibility newsletter.