Financial hardship

Are you struggling to meet your loan or credit card repayments? We're here to help.

If you're experiencing financial hardship, you are not alone.

Take the time to look around our site and check out the ways we might be able to help you get back on track.

We also recommend the MoneyMinded education program, which is designed to help you make more informed financial management decisions.

If you are affected by bushfires, contact our hardship team on 1800 149 549. To make an insurance claim call 13 16 14 or claim online.