Flexibility

Our approach

We encourage and support flexible working practices and arrangements for employees and managers to support productivity, workforce agility, connectivity, career success and wellbeing of our people.

According to our annual employee survey, 84% of our people believe their manager supports their efforts to balance their work and life commitments.

We also know from recent employee survey data, that those who do work flexibly are significantly more engaged and positive about many aspects at work than those that don’t.

Key elements

Flexibility options

Our policies differ across geographies, but all aim to support employees, managers and teams to undertake flexible working arrangements We offer compressed work weeks; flexible time; working from different ANZ sites or offsite locations; part-time work and job sharing; breaks from work including paid parental leave, and leave without pay such as career break, lifestyle leave, study leave; flexible scheduling for some of our rostered workers; career extension for people aged over 55 and above; and support in special circumstances, including carer’s leave and volunteer leave.

Our results

2014 results

2014 results

Employees by contract type and gender: Permanent

Full/part time Female Male Total
Casual 647 220 867
Full time 19,744 21,108 40,852
Part time 5,313 657 5,970
Total 25,704 21,985 47,689
Employees by contract type and gender: Fixed term
Full/part time Female Male Total
Casual 3 2 5
Full time 1,251 1,383 2,634
Part time 451 45 496
Total 1,705 1,430 3,135
Employees returning from parental leave in 2014
Gender Australia New Zealand India Total
Female 720 234 71 1,025
Male 185 7 134 326
Total 905 241 205 1,351
2014 parental leave return to work rate
Gender Australia New Zealand India Total
Female 92.7% 99.6% 100.0% 94.6%
Male 97.4% 100.0% 100.0% 98.5%
2013 results
2013 results
Retention post parental leave at ANZ Australia New Zealand India
Number of employees who commenced parental leave in FY13 949 272 190
Number of employees still on parental leave at the end of FY13** 792 177 11
Number of employees that have returned to work following parental leave 1,012 224 234
Number of employees no longer with ANZ following parental leave*** 136 66 2
Retention rates following periods of parental leave^ 88.2% 77.2% 99.2%

** Includes employees who commenced parental leave prior to FY13
*** Terminated during parental leave or on day of return from parental leave
^ Calculated as employees who returned from parental leave in FY13 / Total employees that returned from parental leave or were terminated During Leave/Day of Return in FY13
All figures reported are accurate as at end September 2013

Types of working arrangements at ANZ 2013
Full time 85%
Part time 13.2%
Casual 1.8%
Percentage of respondents who say they take advantage of flexible working arrangements 27%
Percentage of all employees who believe their managers supports their efforts to balance their work and personal life 82%

All figures reported are accurate as at end September 2013

2012 results

2012 results

We continue to offer flexible work arrangements to support our employees. These include formal and informal arrangements, such as compressed work weeks (where employees work the usual number of hours in fewer days); flexible start and finish times, job sharing, telecommuting, part time work arrangements and lifestyle leave.

In addition, we provide equal paid parental leave to males and females in Australia along with a lump sum childcare allowance to help the transition back to work after parental leave. Superannuation is also paid on all forms of paid parental leave.

Parental leave

We continue to improve the way that we measure retention post parental leave*.

Metrics    Australia New Zealand India
Number of staff who commenced parental leave in FY12** 949 267 232
Number of employees still on parental leave at the end of FY12 633 178 54
Number of employees that have returned to work following parental leave 879 225 226
Number of employees no longer with the bank following parental leave 132 62 104
Retention rates*** 86.1% 76.8% 55.17%

*Parental leave policies exist for all employees globally, however take-up and return rates are only captured centrally via our HR information system for Australia, New Zealand and Bangalore.

**Includes employees that started parental leave prior to the beginning of FY12.

*** Calculated as a percentage of total number of staff that took leave during FY12 that remain on parental leave or have returned to work.

Working arrangements for all employees

Working arrangements for all employees
Employee Full-time Formal Part-Time arrangements Casual
84.7% 13.6% 1.7%

 

2011 results

2011 results

We continue to offer flexible working arrangements to support our people.

In October 2010, we announced new measures to attract and retain women in our workforce in Australia and New Zealand, including a grant to help returning parents in Australia transition back to work following parental leave, and payment on all forms of paid parental leave assistance. Over 478 employees received this grant in its first year and 94% of grant recipients remain ANZ employees today.

Parental leave

This year we began to capture new metrics to improve the way that we measure retention post parental leave.

Retention of employees following parental leave Australia New Zealand India
Number of staff on parental leave in FY11* 1,555 465 193
Number of employees still on parental leave at the end of FY11 665 157 25
Number of employees that have returned to work following parental leave 728 241 147
Number of employees no longer with the bank following parental leave 162 67 21
Retention rates** 90% 86% 89%

* Includes employees that started parental leave prior to the beginning of FY11.
** Calculated as a percentage of total number of staff that took leave during FY11 that remain on parental leave or have returned to work.

Working arrangements for all employees

Full-time Part-time Casual
84.6% 13.6% 1.8%

The future

We will continue to ensure the appropriate level of support and flexibility to employees.

2010 results

2010 results

We continue to offer flexible working arrangements to support our people.

In October 2010, we announced new working measures to attract and retain women in our workforce in Australia and New Zealand.

Parental leave

  Australia New Zealand India
Total number of staff on parental leave 723 260 146
Total number of staff returned from parental leave during 2009/2010 233 78 146
Percentage of staff returning 32% 30% 100%

The future

In 2010, we completed a review of flexibility-related policies and practices, and in 2011 we are working to ensure that action is taken to ensure the appropriate level of support to employees.

2009 results

2009 results

ANZ continues to offer flexible working arrangements to allow our people to fully contribute and reach their potential in the workplace.

Parental Leave is one form of support and leave at ANZ.

Parental leave

Parental Leave Australia New Zealand
Total number of staff on parental leave 565 195
Total number of staff returned from parental leave during 2008/2009 716 346
Percentage of staff returning as part-time employees 20.8% 32%
2008 results

2008 results

This year we introduced 'My Flexibility', a program designed to assist ANZ employees and their managers to discuss and plan more flexible workplace arrangements.

It provides resources for employees to prepare a proposal for more flexible working arrangements and guidance for both employees and managers on how to discuss and negotiate the options proposed by the employee. It also describes the process to formalize agreed flexible working arrangements and review them regularly to ensure they continue to work for everyone involved.

We also conducted a survey with over 7,000 staff in November 2007 about how they use our flexible workplace policies and how they can be improved. While our policies are popular, the survey found that some staff are hesitant to access them for fear of having their commitment questioned.

My Flexibility survey responses

Result 2008* 2007
Flexible work options allow me to achieve other personal goals 58% 83%
I am satisfied with the flexible work options I have in my current role 62% 76%
Spend more quality time with my family and increase my work/life balance Family: 66%
Work/life balance: 69%
78%
Employees benefiting from ANZ's flexible work arrangements 60% 52%

* 2008 My Flexibility survey questions included slight variations to the 2007 survey. Core themes remain the same.

Parental leave

Parental Leave Australia New Zealand
Total number of staff on parental leave 1030 182
Total number of staff returned from parental leave during 2007/2008 811 280
Staff returning as part-time employees 58.2% 35%

The future

The staff survey suggests managers need more support in understanding the benefits these policies bring to their staff and to the business generally, and this will be a key focus in 2009.