The most recently published news items and editions of the Corporate Sustainability newsletters are readily available by selecting the dates below.

2014

May 2014 Edition

A financial system to support Australia's growth and prosperity

Ensuring Australian businesses can compete in Asia is a focus of our submission to the Financial System Inquiry. The Inquiry will establish a ‘blueprint’ for the future of Australia's financial system. More...

Helping families save

Saver Plus, Australia’s longest running financial education and matched savings program, has helped 20,000 participants save more than $13.5 million. More...

800 Indigenous trainees and counting

We have just reached an important milestone in our Indigenous traineeship program with the appointment of our 800th Indigenous trainee. Now in its twelfth year, the program offers traineeships to Indigenous students in years 11 and 12 at secondary school via the School Based Traineeship, as well as Full Time Traineeships to those no longer in full time studies. More...

Supporting our customers to meet social and environmental standards

The NGO Oxfam recently alleged ANZ has financed “land grabs” in some developing countries in Asia and the Pacific. More...

March 2014 Edition

$2 billion small business start-up pledge

We have pledged $2 billion in lending for small businesses over the next 12 months. The pledge is aimed at start-up small business owners. More...

Helping families save for their children’s education

Saver Plus, an initiative of ANZ and the Brotherhood of St Laurence, helps lower income Australian families save towards their children’s education. More...

Supporting regional communities

A grant awarded under our Seeds of Renewal program has funded tablets to help young people living with disabilities improve their communication skills. More...

February 2014 Edition

Sustainable sourcing

Working with our clothing supplier Pacific Brands has ensured quality, cost efficiencies and social and environmental risks are well managed. More...

Supporting working parents

Supporting parents to return to work has seen a marked increase in our female staff retention rate after parental leave. More...

Creating a diverse and inclusive workforce

We are creating a diverse and inclusive workforce and providing employment opportunities to people from disadvantaged and under-represented communities. More...

2013

November 2013 Edition

Serving our customers better

We have made good progress in our first year against our five year $1.5 billion “Banking on Australia” program to transform the way we serve our customers across Australia. More...

Advancing women to leadership positions

We are playing a leadership role in advancing women in business. Our CEO Mike Smith has joined with other business leaders in the Male Champions of Change (MCC) to recommend 12 actions leaders can take to help advance more women to leadership positions. More...

Serving vulnerable customers

We have committed to using a new online educational resource, ‘Is It Dementia?’ to increase awareness of our branch staff in Australia of the challenges experienced by people with dementia, including confusion and disorientation. More...

October 2013 Edition

Improving money management skills in workplaces

We are supporting employees of our business customers to improve their money management skills and savings through our flagship MoneyMinded program. More...

Inclusion in ANZ and the community

Australian anti-homophobia campaigner Jason Ball has participated in an employee forum on Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) inclusion. More...

DJSI recognition for our workplace and financial inclusion programs

Our work to create a diverse, inclusive and highly engaged workforce and to deliver financial literacy programs has been recognised in the annual Dow Jones Sustainability Index (DJSI). More...

September 2013 Edition

Being 'Money Smart'

For 10 years we have invested significantly in partnerships to support people to build their money management skills and savings. More...

Supporting micro finance

We are supporting women and disadvantaged young adults in Indonesia to better manage their money and build their micro businesses and life skills. More...

Providing access to banking in Papua New Guinea and Samoa

Customers in Papua New Guinea and Samoa are now able to do their banking using their mobile phones. More...

August 2013 Edition

Helping customers in need

We have increased access to and the transparency of our support for customers facing financial hardship. A new website dedicated to helping these customers provides details of what they and financial counsellors can expect of us. More...

Supporting small and emerging businesses

10 companies from the mobile, Internet and web 2.0 industries will soon participate in the third-round of our Innovyz START program supporting small businesses. More...

Accessible and inclusive

Making us an employer of choice for people with disabilities is an important element of our aim to become the “most respected” bank in the region. More...

July 2013 Edition

Celebrating 10 years of financial education

Ten years ago we published the first adult financial literacy survey in Australia. Since then, we’ve reached over 200,000 people through our financial education programs. More...

Supporting financial capability research in New Zealand

New research shows that New Zealanders are leaders when it comes to understanding key financial concepts but sometimes they find it hard to put their knowledge into practice. More...

Helping Indigenous Australians kick start their careers

We have helped over 650 Indigenous Australians and Torres Strait Islanders kick start their careers through our Indigenous Traineeship program. More...

June 2013 Edition

Transparency

Strengthening our approach to responsible business practices - particularly on human rights and environment “screening” - is the focus of a recent report to stakeholders. More...

Supporting capacity building in Timor-Leste

Our business in one of the world’s youngest nations - Timor-Leste - is supporting social and economic development and broader capacity building. More...

Supporting our clients

Our business lending staff receive training in how to identify and assess social and environmental issues. The training is designed to help them make more informed decisions and support our clients’ management of their social and environmental impacts. More...

May 2013 Edition

Track our progress

Our half year results for 2013 saw us increase cash earnings by 8% compared to the second half of our 2012 financial year (FY2012) and 10% on the prior corresponding period, i.e. the first half of FY2012. The interim dividend of 73 cents per share fully franked is 11% higher than our 2012 interim dividend. More...

Boosting money confidence and control

The latest report on MoneyMinded – Australia’s largest financial literacy program - shows that the most commonly stated experience of program participants was their new-found ability to save. More...

Integrating accessibility and inclusion

Our staff and customers with disability will benefit from new targets to help improve accessibility and inclusion. More...

April 2013 Edition

Asking for help made simpler

We have made it easier and simpler for customers experiencing financial hardship to ask for help. More...

Increasing access to information

We are helping customers better understand when and how to get financial help by increasing their access to information. More...

Equipping our staff to provide help

Over 450 staff members have completed our new online hardship awareness training module since its recent launch. More...

March 2013 Edition

Building money management skills

The growing impact of our financial literacy programs – developed with and delivered through community, government and private partners – has now seen over 200,000 people benefiting in our key markets. More...

Supporting vulnerable customers

We have been working with Australian consumer groups, financial counsellors and our regulators to help create better minimum service standards for our personal and small business customers. More...

Evolving our approach to Corporate Responsibility

To ensure that our approach to Corporate Responsibility (CR) continues to deliver value to our business and to our stakeholders, we are undertaking a review of our existing framework. More...

2012

December 2012 Edition

Track our progress

Our 2012 Shareholder Review highlights that we have made progress in many of our priority areas and have a way to go in others. More...

Radical approaches required to advance more women into leadership

A decade of limited change in the representation of females in executive ranks - with improvements at Board level largely driven by changes to ASX guidelines – means more radical efforts are required, according to our CEO Mike Smith. More...

Saver Plus strengthens financial capability and resilience

Our Saver Plus program is having a major impact on participants’ financial skills, knowledge and their wellbeing. The micro savings program is designed to develop money management skills and savings habits among people on low incomes. More...

November 2012 Edition

Social and environmental policies guide decision making

Our most significant impacts are indirect through the industries that we finance. Our sensitive sector policies guide our lending practices and they are regularly reviewed to ensure their relevance and alignment with good practice internationally. In our 2012 review we identified the need for a Hydroelectric Power policyMore...

Maori and Pacific Islander partnership

South Auckland Maori and Pacific islander students have become the first graduates of a pilot financial education program. More...

Supporting rural and regional communities

The Seeds of Renewal program, funded by ANZ and administered by the Foundation for Rural and Regional Renewal (FRRR), has released its funding program to support Australian regional and rural communities. More...

September 2012 Edition

Working with Indigenous Australians

Our MoneyBusiness financial literacy partnership has now helped more than 25,000 Indigenous Australians in 215 communities. The program aims to help Indigenous Australians by developing their money management skills and a stronger savings culture. More...

Partnering to raise awareness of financial literacy

We have partnered with business, community and government to help launch Australia’s first ever financial literacy awareness week - MoneySmart Week (September 2 – 8, 2012). This independent, not-for-profit national initiative aims to promote the importance of financial literacy by raising awareness of the programs and support available. More...

Leveraging our experience regionally

We have committed to delivering our financial education MoneyMinded program with Yayasan Cinta Anak Bangsa (YCAB) – a not for profit organization that focuses on providing micro-loans to women in Jakarta, Indonesia. More...

August 2012 Edition

Next steps for our financial inclusion and capability partnerships

More than 160,000 Australians have learnt how to manage and save their money better through participating in our financial literacy programs. More...

Matched savings program expands

We have committed to reach a further 14,000 Australians and help them to develop a savings habit through our matched savings program Saver Plus. The program helps people on lower incomes build their financial knowledge, establish a savings habit and save for their own or their children's education. Research tells us that Saver Plus establishes savings habits which continue well after participation in the program. More...

Supporting clients’ social & environmental management

Over 4,000 business lending staff have completed specialist training to recognise better and help our clients manage social and environmental risks.  We now plan to expand the training to more of our customer-facing staff across all countries in which we operate. More...

June 2012 Edition

Transparency

We have reported on how we are strengthening our responsible business practices. More...

Building skills and savings in the Pacific

Our MoneyMinded financial literacy program is now helping communities in Timor-Leste, Cook Islands, American Samoa and the Solomon Islands, following its successful roll out in Fiji and PNG. Pilot programs have been completed and MoneyMinded trainers accredited.  The program has now helped over 160,000 people better manage and save money. More...

Submission to the Inquiry into the Post-GFC Banking Sector

While Australia’s banking system has weathered the Global Financial Crisis (GFC) in sound shape, pressure on our cost of funds has increased and global economic conditions remain highly volatile, we have told an Australian parliamentary inquiry into the post-GFC banking sector. More...

May 2012 Edition

Track our progress

Announcing our half year Corporate Responsibility results for 2012 CEO Mike Smith said, “We are creating a strong foundation for current and future growth by responding to the more constrained environment for banking in Australia and in New Zealand, and to the significant opportunities that are available to us beyond a domestic-only focus. More...

Progress in implementing our business and human rights standards

We have made available to all staff a practical, user-friendly ‘Frequently Asked Questions’ document aimed at further embedding our business and human rights standards - Respecting People and Communities - into our staff practices, customer engagement, risk identification and management processes. More...

Progress in responsible financing

To understand our approach to balancing social and environmental issues in lending, read the case study about a proposal to finance a hydro-electric power project in South-East Asia. More...

April 2012 Edition

Our new Indigenous Action Plan

We have launched a new Indigenous Action Plan (IAP) which outlines our goals to help build Aboriginal and Torres Strait Islander Australians’ careers. More...

Making money transfers more affordable

We are making it cheaper to send money home for thousands of Pacific islanders who work in Australia. More...

Partnering to lift women in leadership roles

We are supporting advancement of more women to leadership positions in business, government and the not-for-profit sectors through a new partnership – with Chief Executive Women - to enable further research on inhibitors to the promotion of women. More...

Helping raise living standards

Immense opportunities exist to help the social and economic development of Asian nations, we have argued to the Australian Government. More...

February 2012 Edition

Changes respond to emerging business environment

We are reducing employment in Australia in response to higher funding costs and slower credit growth. We expect to reduce employment by about 1000 roles by the end of September, largely middle management, back office and support function positions. More...

Helping families save

More than 6200 families have joined the Saver Plus program over the last two and a half years to save for education costs. Almost 90 per cent of participants are women. More...

Improving financial literacy

Research shows that Australians have improved long-term savings habits and are taking greater control of their finances. The fourth Survey of Financial Literacy, a long term multi-stakeholder research project, found 77 percent of people are saving regularly – the highest level since the survey began in 2003. More...

2011

October 2011 Edition

Strengthening trade relations with Japan and Korea

We support the Australian Government’s approach to prioritising multilateral trade agreements, including the World Trade Organisation Doha Round, and believe these efforts should be complemented through the negotiation of bilateral free trade agreements with Japan and Republic of Korea. More...

Saver Plus builds lasting savings habits

New research shows our Saver Plus program is helping low-income families develop lasting savings habits. More...

Improving financial inclusion in the Pacific

Strong partnerships and a long-term commitment to the provision of inclusive and sustainable financial services are key to improving the quality of life for disadvantaged communities in the Pacific, according to Reserve Bank of Vanuatu Governor, Mr Odo Tevi. More...

September 2011 Edition

Building Indigenous careers

Our Indigenous traineeships continue to pave the way to promising careers for trainees. More...

Innovating our approach to gender

We are supporting new initiatives to increase the representation of women in management and ensure a work environment that values and benefits from the perspectives and contributions of all employees. More...

Supporting rural and regional communities

A grant from our Seeds of Renewal program is helping children living on remote properties across Queensland access pre-prep education for the first time. More...

July 2011 Edition

Working to embed human rights across our business

We are implementing a number of initiatives across our business to ‘operationalise’ our human rights standards and bring them to life for our staff, customers and suppliers. More...

Building global alignment in our people policies

We have reviewed our People policies to help ensure we provide similar access to entitlements for all staff, and ensure our policies reflect our human rights standards. More...

Supporting better sourcing decisions

We have responded to feedback from stakeholders by strengthening and expanding our Global Sourcing Framework to embed responsible sourcing practices in every country where we operate. More...

Communicating our UN Global Compact progress

We have lodged our first annual ‘Communication on Progress’ report since becoming a signatory to the United Nations Global Compact (UNGC) in 2010. More...

Special lending for Christchurch homeowners

We have committed NZ$1 billion in new residential lending, at a reduced interest rate, to help Christchurch homeowners impacted by recent earthquakes buy or build a new home, anywhere in New Zealand. More...

Taking account of human rights in our lending

We have integrated our human rights standards into a new mandatory training program developed to help business banking staff take greater account of social and environmental risks and opportunities. More...

June 2011 Edition

Paving the way for carbon trading

We are applying our skills and knowledge in renewable energy finance to build an emerging business in renewable energy certificate or ‘carbon’ trading. More...

Easier banking for people with disability

We have taken further steps to make it easier for people with disability to access banking without having to seek help from someone else or travel to a branch. More...

Supporting nation building in Timor-Leste

Thousands of people living in isolated rural areas of Timor-Leste will be able to access electricity for the first-time when a new power plant is built with our support. More...

Indonesia-Australia agreement to enhance trade

We are actively participating in negotiations aimed at achieving an Indonesia-Australia Comprehensive Economic Partnership Agreement (IA-CEPA). More...

May 2011 Edition

Track us

Announcing our half year Corporate Responsibility (CR) results, CEO Mike Smith said, "Our super regional strategy has opened up many new opportunities for our business. While we intend to make the most of these opportunities, we do so knowing that our success depends upon our ability to manage our business responsibly". ANZ Interim Corporate Responsibility Report (PDF 2MB)

Saver Plus to reach many more Australians on low incomes

The Australian Government has committed $60.6 million over four years to support financial capability projects such as no and low interest loan schemes, financial literacy for Indigenous Australians and our matched savings program, Saver Plus. More...

Supporting rural growth in western China

Our Rural Bank in Liangping County is delivering affordable, safe and fair financial products to rural China and contributing to the growing success of local citrus farmers. More...

April 2011 Edition

A national focus to support financial inclusion

Australia’s new National Financial Literacy Strategy (the strategy) is a welcome step forward – raising awareness of the necessary and critical role financial literacy plays in our community. More...

Building bridges for Indigenous Careers

An Indigenous Traineeship at our Tamworth branch six years ago was the first step in a promising career for Benson Saulo, who was recently appointed a 2011 Australian Youth Representative to the United Nations (UN). More...

Our approach to sensitive sectors

We are reviewing our sensitive sector policies to ensure our involvement in complex industries remains consistent with our values, our corporate responsibility (CR) framework and takes account of feedback from stakeholders. More...

Better credit decisions

Reforms to help prevent credit over commitment are being considered by the Australian Senate. More...

March 2011 Edition

Building financial skills in Indigenous communities

Our MoneyBusiness program – a partnership with the Australian Government - is helping Indigenous Australians in remote communities build vital money management skills so that they can make informed financial decisions. More...

Responding to disaster in our region

We have responded to the devastation brought by recent natural disasters in our region with a package of measures to support affected customers, staff and their communities. More...

Action for change on gender diversity

Our commitment to promoting the advancement of women at work has been recognised by Australia’s Equal Opportunity for Women in the Workplace Agency (EOWA) which has named us a 2011 Employer of Choice for Women. More...

Guiding responsible lending decisions

A new, mandatory training program is helping our corporate banking staff to take greater account of social and environmental risks and opportunities when making credit decisions. More...

February 2011 Edition

Working with clients and NGOs in the Mekong

We have facilitated a visit by the Uniting Church in Victoria and Tasmania to a hydroelectric project in the Mekong region in Laos after representatives of the organisation approached ANZ concerned about social and environmental aspects of the project. More...

Supporting people with disability in Cambodia

Fifty disabled Cambodians will receive vocational skills training after being awarded a training scholarship with the Khmer Association for Vocational Training and Vocation (KAVTV) in Cambodia. More...

New Zealand looks to boost savings

The New Zealand (NZ) Government is in the process of considering the final report of the Savings Working Group established last year to look at strategies to boost savings and stimulate public discussion on savings issues. More...

January 2011 Edition

Helping recovery and rebuilding

We are supporting our Australian customers and staff as they begin the long process to recover and rebuild from the floods which recently swept across four States. More...

Staff vote 'yes' for new collective employment agreement

Staff in Australia have voted strongly in favour of a new two-year collective employment agreement. More...

Achieving carbon neutrality

We have delivered on our commitment to achieve carbon neutrality across our business. More...

Report highlights strength of services trade with Asia

Asia is now Australia’s most important growth market for services trade, growing by 70% between 2000 and 2008, almost twice as fast as services trade with the rest of the world. More...

2010

October 2010 Edition

Supporting sustainable development in China

A leadership forum at the Shanghai Expo brought together clients, government officials and community representatives to explore the economic, social and environmental challenges and opportunities associated with China’s rapid modernisation. More...

New measures help mothers return to work

New measures to attract and retain women in our workforce have been introduced, including a $4,000 childcare allowance and payment of superannuation on all forms of paid parental leave in Australia. More...

Customers shape ANZ goMoney™ banking innovation

Customer feedback has helped shape a new Australian banking innovation that improves the ability to manage money via mobile phones. More...

More assistance for customers in financial difficulty

We are piloting a free, independent debt advice service and an early assistance program to support customers experiencing financial hardship. More...

Responsible lending decisions

Since becoming a signatory to the OECD Guidelines for Multinational Enterprises (‘the Guidelines’) in 2007, they have been an important reference point in our approach to responsible business management. More...

September 2010 Edition

Supporting disaster-affected communities

In New Zealand the earthquake which hit the area around Christchurch on 4 September had a devastating impact, with hundreds of homes and businesses destroyed or damaged. More...

Training fund builds new careers

More than $640,000 in training grants have been provided in the past twelve months, as part of a package of initiatives to help staff in Australia and New Zealand build new careers. More...

Financial Knowledge study sets new benchmark

Results of an indigenous people’s financial knowledge survey in New Zealand have established a benchmark for ‘iwi (Māori tribes) and will support efforts to improve financial literacy and ultimately financial independence. More...

August 2010 Edition

Social inclusion grants increases to $15,000

Small grants to aid ‘grassroots’ social and economic development in regional and rural communities throughout Australia are available through our Seeds of Renewal partnership with the Foundation for Rural and Regional Renewal (FRRR). More...

Renewable energy investment set to rise

Around $20 billion in renewable energy investment will be needed over the next ten years to meet Australia’s aim of 20 per cent of electricity supply from renewable sources by 2020. More...

Funding for new health clinics in Liangping

Two village health clinics will be built by the Red Cross in rural China using disaster relief and recovery funding from ANZ. More...

July 2010 Edition

Supporting people with a disability

A public target to employ an additional 35 people with disability this year is among the practical measures we are taking in Australia to improve inclusion and diversity at ANZ. However, just as important, is retaining, developing and supporting employees with disability, according to John Harries, General Manager of Australia Operations and Chair of our Disability Action Plan Steering Committee (pictured with Global Technology Accessibility Manager, Hamish MacKenzie). More...

Helping family businesses grow

Lending to the small business sector remains strong, with conditions for growth improving, as outlined in our recent submission to the Australian Senate Economics Committee’s Inquiry into Access of Small Business to Finance. More...

Building money skills in 11 Pacific countries

Our Money Minded Pacific financial literacy program is being piloted with employees, customers and communities in 11 countries across the region over the next two years. More...

May 2010 Edition

Track our progress

Announcing our interim Corporate Responsibility results, CEO Mike Smith says that the bank is making progress on the implementation of both its business strategy and corporate responsibility framework: "We're now at the half-way point in our five-year plan to create a super regional bank and we’re making good progress - coming through the uncertainty of the financial crisis much stronger than when we entered it. Our commitment is to responsibly navigate this growth." 2010 Interim Corporate Responsibility report (PDF 466kB)

Micro-savings helps builds prosperity in Fiji

Our rural banking service in Fiji has played a significant role in improving financial inclusion and household wellbeing according to a United Nations report. More...

Saver Plus expands into vulnerable communities

People on low-incomes in Queensland’s south east are the latest Australians eligible for Saver Plus, ANZ’s matched savings and financial education program. More...

March 2010 Edition

Micro-savings helps thousands in Cambodia

More than 100,000 Cambodians, many who previously had little or no access to financial services, are now using our WING mobile payment service to transfer and save money and make payments using their mobile phone. More...

Nationwide roll-out of Saver Plus underway

Expansion of our Saver Plus matched savings and financial literacy program continues to more metropolitan and regional centres as part of the nationwide roll-out made possible by $13.5m in funding from the Australian Government. More...

The Ngāi Tahu Financial Knowledge Survey

Te Rūnanga o Ngāi Tahu (the Māori people of New Zealand's South Island) are the first iwi (tribe) to undertake a financial knowledge survey. The Ngāi Tahu Financial Knowledge Survey is believed to be a world first for indigenous people. More...

February 2010 Edition

Track our performance

Releasing ANZ's 2009 CR Review, CEO Mike Smith said:

"We are focused on growing our business responsibly, managing risks rather than taking them and approaching our role in society with a heightened sense of care towards the customers and communities we serve." More...

Closing the Gap through Indigenous traineeships

The results of our Indigenous traineeship program (PDF 4.4MB), which provides young Aboriginal and Torres Strait Islander Australians with invaluable workplace experience in branches throughout Australia, has been recognised by Prime Minister Kevin Rudd in his ‘Closing the Gap’ statement – the Australian Government’s annual report on progress to address Indigenous disadvantage. More...

Supporting pomelo farmers in western China

More than 600 farmers have taken part in training courses organised to support the pomelo citrus fruit industry - a driver of the local economy where our first rural bank is based in Liangping County, Chongqing in western China. More...

New education centre for Filipino street children

Our Philippines business is helping fund the respected local community organisation Bahay Tuluyan to aid at least 50,000 children through a new community “hub” for education, research and advocacy. More...

2009

2009 Newsletters

2008

2008 Newsletters

2007

2007 Newsletters

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