Our approach and performance

Volunteering is one of the four elements of ANZ’s GIVE program (Giving, Investing, Volunteering and providing Emergency support). It is one of the simplest ways to connect with our communities, understand the issues and causes important to our stakeholders, and ‘give something back’.

We offer all employees at least one day of paid volunteer leave per year to make a difference in their communities. Since 2005, we have contributed more than 700,000 volunteer hours to a wide range of initiatives, projects and not-for-profit organisations.

Employees are provided with the opportunity to volunteer for a variety of activities of their choice. Some of the activities our employees contribute to include building homes for people in need, working on community facilities, supporting local schools, fighting fires, planting trees and much more.

We also encourage employees to undertake skilled volunteering by applying their professional skills to volunteer work. Research has shown that skilled volunteering helps to develop communication skills, improves the ability to adapt to different surroundings and can help develop influencing and negotiating skills. These are well-rounded skills and capabilities that are required for leadership positions.

Skilled volunteering also provides a practical and powerful way to understand the issues that matter to our customers and the communities where we do business and to live our customer promise: ‘We live in your world.’

Does your organisation need volunteers?  Visit our Employee Volunteer page for more information.

Our results

2014 results

2014 results

Our Volunteer Leave Policy, which applies to permanent, regular and fixed-term employees, provides for one day of paid volunteer leave.

Our FY2014 Group-wide target was to provide 100,000 volunteer hours. We exceeded this target, with our people volunteering 101,801 hours to not-for-profit organisations within their communities.

2013 results

We offer all employees at least one paid volunteer leave day per year to make a difference in their local communities. Where possible, activities are aligned with our Corporate Sustainability priorities: Sustainable Development, Diversity & Inclusion and Financial Inclusion & Capability.

Our employees contributed 89,289 hours in 2013. While we were short of our target of 100,000, we achieved a small increase on the previous year.

2012 results

2012 results

We offer all staff at least one paid volunteer leave day per year to make a difference in their local communities. Where possible activities are aligned with our CR priorities: to build financial capability, create education and employment opportunities, bridge urban and rural divides and support urban sustainability. For example, staff volunteering for the Asia Literacy Ambassadors program uses their experience and knowledge of Asia to inform school students of Asian opportunities.

In 2012, we achieved 86,758 hours volunteering.

2011 results

2011 results

We achieved 91,410 hours volunteering globally against our public target of 100,000 hours. While we were just short of our public target, we achieved a small increase on the previous year.

Total volunteering hours

Activity this year focused on promoting skilled volunteering across our business including further work to establish our local partnerships in the Philippines and Papua New Guinea.

We also introduced our Super Regional Volunteers program which provides three month volunteer secondments in three developing countries. Working with Australian Volunteers International, three employees will be undertaking in assignments in Fiji, the Solomon Islands and Indonesia in early 2012. The program will assist in 'fast tracking' the development of selected employees through international experience and will assist in engaging our employees in the personal and professional benefits of skilled volunteering.

2010 results

2010 results

This year, we expanded our Volunteer Leave Policy so that, for the first time, all employees had access to one day of paid leave for volunteering. We set a target to achieve 100,000 hours of volunteering in 2010, but fell short of this goal, achieving 90,651 hours.

Region Hours Number of staff Value
Australia 38,824 6,335  $2,283,012
New Zealand 18,285 3,960 $1,113,784
APEA* 33,542 1,917 $191,408
Total 90,651 12,212 $3,588,204

*Asia, Pacific, Europe and America

Total volunteering hours

The future

We have set a target to achieve 100,000 hours volunteering and we are on track to meet our target in the year ahead. This will involve further promotion of volunteering opportunities. Additionally, we will focus our efforts in leveraging our employees’ skills and expertise to help communities in the Philippines, Papua New Guinea and Vietnam to thrive, through our skilled volunteering and capacity building pilots with Australian Volunteers International.

2009 results

2009 results

Across the Group we achieved over 92,000 hours of volunteering in the communities in which we work. This included our formal volunteering program outlined below, plus other community programs, fundraising and initiatives, including in support of the Victorian bushfire recovery.

Volunteering Hours Number of staff Value
Australia 45,089 6,170 $2,876,232
New Zealand 26,778 3,775 $2,276,952
Asia Pacific, Europe
and America
20,923 3,309 $276,042
Total 92,790 13,254 $5,429,226

Our volunteering program has also experienced increased hours each year.

Total Volunteering Hours

The future

ANZ will continue to enable staff in all our regions to invest time and expertise in worthwhile community initiatives. We will increasingly look to opportunities for our staff to volunteer using the skills and expertise they have developed in their jobs and in turn help build the capacity of charitable organisations to make a significant impact in the community.

2008 results

2008 results

Across the Group we achieved our goal for 2008 which was to achieve 70,000 hours of volunteering in the communities in which we work. This included 47,862 hours in Australia, 24,438 hours in New Zealand and 7,320 hours in other countries.

Volunteering Hours Number of staff Value
Australia 47,862 7,227 $2,148,200
New Zealand 24,438 3,258 $728,016
Asia Pacific
(including India)
7,124 891 $71,240
Other 196 43 $6,272
Total 79,620 11,419 $3,007,728

Our volunteering program has also experienced increased hours each year.

The future

ANZ's will continue to enable staff in all our regions to invest time and expertise in worthwhile community initiatives. By doing this we can assist in building the capacity of many charitable organisations, enabling them to have a significant impact in the community while at the same time growing the engagement and competency of our own staff.

 

Case study:  Child's Play

The Digital Banking team used their professional skills when volunteering with PlaygroundIDEAS, a not-for-profit organisation that designs and builds play spaces for disadvantaged children.  Their participation was organised through ANZ’s volunteering partner Goodcompany.

PlaygroundIDEAS operate with the help of international volunteers and funders. They recognise that play is essential for children's development, forming a fundamental part of a well-balanced educational curriculum.

"Children need more than just a classroom to learn and grow to their full potential. Disadvantaged children need the opportunity to learn and play in a safe, educational, and fun environment - just like any of us would want for our own children," said Mobile Banking Development Manager Rod Macdonald.

The team took part in the 48 hour design and development challenge that resulted in an excellent end product delivered to the charity - an online 'drag and drop' playground design tool that will allow users to easily create, share and evaluate their designs for playgrounds.

"We started off with an initial assessment to review the requirements and then discussed how best to apply our expertise and skills base within ANZ digital effectively."