Our approach and performance

We support community initiatives that align with our corporate sustainability priorities. These are as follows:

We are committed to using our resources and expertise to build the financial knowledge, skills and confidence of our communities, particularly among the most vulnerable. This includes making a financial contribution, or creating programs and initiatives that help communities to thrive, improve financial capability, improve access to employment and education. Our approach is backed by research, informed by community consultation, and delivered through partnerships with local community organisations and government.

We have developed a number of programs to improve financial literacy and inclusion among vulnerable members of our communities, and respond to some of the most significant challenges these communities face.

Our results

2014 results

2014 results

Since 2005, we have measured the dollar value of our community investment in accordance with the London Benchmarking Group (LBG) methodology, a global standard for reporting community investment. We also regularly commission independent evaluations of our community investment programs and initiatives to assess their impact on the community.

Investing Amount (AUD) Description
Cash $11,140,657 Monetary amount that ANZ pays in support of a community organisation or project.
Time $4,020,974 Paid working hours contributed by employees to a community organisation or activity.
In-kind $149,122 Non-cash contributions to community activities.
Management costs $2,287,969 Costs incurred in the course of contributions.
Foregone revenue $58,006,844 The cost of providing low or fee free accounts to a range of customers such as government benefit recipients, not for profit organisations and students.
Total $75,605,566  

Find out more about detailed community investment breakdown.

2013 results

2013 results

ANZ has made a long term public commitment to contribute to the communities in which it operates and has contributed around $15.1 million in cash, time, and in-kind serviced during the past financial year as measured in the London Benchmarking Group methodology.

Investing Amount (AUD) Description
Cash 8,057,713.64 Monetary amount that ANZ pays in support of a community organisation or project
Time 4,196,527.59 Paid working hours contributed by employees to a community organisation or activity
In-kind 385,319.92 Non-cash contributions to community activities
Management Costs 2,498,533.72 Costs incurred in the course of contributions
Total 15,138,094.83  

We also contribute to communities by ‘foregoing revenue’, for example, the cost of providing low or fee free accounts to government benefit recipients, and waiving fees in response to emergencies and hardship. When we include such contributions, our community contribution is closer to $65.1m, of which around $50m is forgone revenue.

Find out more about detailed community investment breakdowns.

2012 results

2012 results

ANZ has made a long term public commitment to contribute to the communities in which it operates and has contributed around $14.9 million in cash, time, and in-kind serviced during the past financial year as measured in the London Benchmarking Group methodology.

Investing Amount Description
Cash $8,401,970 Monetary amount that ANZ pays in support of a community organisation or project
Time $3,989,547 Paid working hours contributed by employees to a community organisation or activity
In-kind $116,653 Non-cash contributions to community activities
Management costs $2,390,143 Costs incurred in the course of contributions
Total $14,898,313  

We also contribute to communities by  ‘foregoing revenue’, for example, the cost of providing low or fee free accounts to government benefit recipients, and waiving fees in response to emergencies and hardship.  When we include such contributions, our community contribution is closer to $69m, of which around $54.1m is forgone revenue.

Find out more about detailed community investment breakdowns.

2011 results

2011 results

We invested A$16.9 million in communities across our region. This includes contributions of cash, time, in-kind and management costs as measured in the London Benchmarking Group methodology. This is an increase of $700,000 or 4% on 2010.

Investing Amount
Cash $10,269,202
Time $3,903,389
In-kind $284,056
Management costs $2,444,452
Total $16,901,099
2010 results

2010 results

We invested more than $16 million in communities across our region. This includes contributions of cash, time, in-kind and management costs as measured in the London Benchmarking Group methodology. 

Investing Amount
Cash $10,182,818
Time $3,625,235
In-kind $226,383
Management costs $2,118,313
Total $16,152,750
Case study: Investing in thriving communities in regional Australia

Since 2003, ANZ’s Seeds of Renewal program has provided more than $2.7 million dollars in small grants to around 600 community projects in rural and regional communities.

In 2011, $250,000 was distributed to 30 community organisations with recipients receiving up to $15,000 towards their projects and goals, including:

  • Education, training and mentoring programs (for disengaged youth, indigenous communities, farmers, and children and adults with a disability)
  • Books and audio equipment (for communities in remote locations)
  • Technology and computers (for schools, Early Education and Community Centres)

One of the organisations to receive a Seeds of Renewal grant was the Alpha State School library in Queensland.

The people of Alpha in Queensland are only too familiar with the impact that floods can have on a community. In 1990 severe floods devastated 75 per cent of the town and again in 2010 they caused $13 million in damage. Then, Alpha was hit by floods in January 2011.

A Seeds of Renewal grant is helping the school to install new shelving units in their library, which can be easily transported to avoid damage to books during floods.

“ANZ's Seeds of Renewal grant enabled us to purchase shelves on wheels, so the next time a flood comes along we will be able to pull our entire library to higher ground,” said Dale Wolfenden, Principal, Alpha State School. Alpha State School provides education and learning services to more than 1500 people in the community.

 

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