Our approach and performance

Supporting the communities in which we do business

We provide our employees, customers and shareholders with opportunities to support causes that are important to them through our Community Giving program in Australia, New Zealand, India and Fiji. We also support the community through the ANZ Employee Foundation which is supported by both Australian and New Zealand employees.

Community Giving

Employees

Our employees in Australia, New Zealand, India and Fiji can make contributions to any of our nominated charity partners through regular payroll deductions. ANZ matches each employee contribution dollar-for-dollar.

Australian Charity Partners
  • ANZ (Australia) Staff Foundation
  • Alzheimer's Australia
  • Australian Volunteers International
  • The Benevolent Society
  • Berry Street Victoria
  • beyondblue
  • Brotherhood of St Laurence
  • Cancer Council of Australia
  • CanTeen
  • Diabetes Australia Research Trust
  • International Women's Development Agency (IWDA)
  • Juvenile Diabetes Research Foundation
  • Kids Help Line
  • Make-A-Wish Foundation
  • National Breast Cancer Foundation
  • National Heart Foundation
  • Red Cross
  • RSPCA
  • Starlight Children's Foundation
  • The Smith Family
  • World Vision (including child sponsorship)
  • WWF Australia
New Zealand Charity Partners
  • ANZ (New Zealand) Staff Foundation
India Charity Partners
  • Akshaya Patra
  • CRY: Child Rights and You
  • FAME India
  • WWF India
  • Parikrma Humanity Foundation

Customers

The ANZ Customer Donations Program provides internet banking customers in Australia with a convenient and simple way to donate to charity. Using our Pay Anyone function, we facilitate direct donations to a range of charities. 

How to donate
  1. Login to Internet Banking and Pay Anyone.
  2. Select ‘Donate to over 30 Charities’ which appears underneath your account details on the ‘View Accounts’ page.
  3. Read about the program, then select ‘Continue’ at the bottom of the page.
  4. Following the normal Pay Anyone process, nominate an account, select a charity, and enter the amount you wish to donate. Please note that recurring payments are not available.
  5. After authorising the transaction, print the lodgement receipt for tax purposes.
  6. The donations will be sent directly to the charity as an immediate Pay Anyone transaction.
Community partners
  • Alzheimer's Australia
  • Amnesty International
  • Australian Heart Foundation
  • The Benevolent Society
  • beyondblue
  • Brotherhood of St Laurence
  • Cancer Council Australia
  • CFA
  • Comic Relief Australia
  • Cystic Fibrosis
  • Diabetes Australia Research Trust
  • Foodbank Australia
  • Fred Hollows Foundation
  • Habitat for Humanity
  • Intensive Care Appeal
  • Kids Helpline
  • Life Line
  • Little Heroes Foundation
  • National Breast Cancer Foundation
  • National Heart Foundation
  • Oxfam Australia
  • Quest for Life Foundation
  • Reach
  • Reconciliation Australia
  • Red Cross
  • Ronald McDonald House Charities
  • Royal Flying Doctor Service
  • RSPCA
  • St Vincent de Paul
  • Starlight Children's Foundation Australia
  • The Smith Family
  • Wildlife Warriors
  • World Vision
  • WWF Australia

Shareholders

Our Shareholder Dividend Charity Donation Program gives ANZ shareholders the opportunity to donate some or all of their cash dividends to one of our shareholder community partners.

The Shareholder Dividend Charity Donation Program is open to all shareholders who are Australian-resident taxpayers and who receive a cash dividend in Australian dollars.

Community partners
  • Alzheimer's Australia
  • Amnesty International
  • Berry Street
  • beyondblue
  • Brotherhood of St Laurence
  • Cancer Council Australia
  • Canteen
  • Comic Relief Australia
  • Cystic Fibrosis
  • Diabetes Australia Research Trust
  • Foodbank Australia
  • Habitat for Humanity
  • Howard Florey Institute
  • Intensive Care Foundation
  • Kids Helpline
  • Life Line
  • Little Heroes Foundation
  • National Breast Cancer Foundation
  • National Heart Foundation
  • Reach
  • Reconciliation Australia
  • RSPCA
  • Starlight Children's Foundation Australia
  • The Smith Family
  • World Vision

For more information on the ANZ Shareholder donation program and to find out how to donate, please see ANZ Shareholder Services Dividend Information.

Our results

2014 results

2014 results

In FY2014 we facilitated donations of more than $54 million to charities from third parties including our employees, customers and shareholders. Of this amount, $46 million was distributed via the ANZ Trustees’ grant program.

2013 results

2013 results

ANZ's giving programs enable employees, customers and shareholders to make regular donations to community organisations, with employee donations matched dollar for dollar by ANZ.

In 2013, employee participation in our payroll giving programs in Australia, New Zealand and India was around 7%. Approximately AUD$5.5 million has been donated to charities over the past six years.

Our Internet Banking facilitates direct donations to a range of charities. In 2013, our Australian customers donated nearly $400,000 to our charity partners.

In addition, ANZ shareholders are given the opportunity to donate some or all of their cash dividends to one of our shareholder community partners. Our shareholders donated nearly $55,000 this year.

According to the London Benchmarking Group methodology, ANZ leveraged over $52.6 million in donations from third parties such as customers, employee members and the Australian government in 2013. This included the significant amount of funds that ANZ dispersed to charities and other not-for-profit organisations on behalf of the Trusts and Funds that we manage.

2012 results

2012 results

ANZ's giving programs enable staff, customers and shareholders to make regular donations to community organisations, with staff donations matched dollar for dollar by ANZ.

In 2012, employee participation in our payroll giving programs in Australia, New Zealand and India was 8.6%. Approximately AUD$5 million has been donated to charities over the past six years.

Our Internet Banking facilitates direct donations to a range of charities. In 2012, our Australian customers donated over $300,000 to our charity partners.

In addition, ANZ shareholders are given the opportunity to donate some or all of their cash dividends to one of our shareholder community partners. Our shareholders chose to donate over $60,000 this year.

According to the London Benchmarking Group methodology, ANZ leveraged over $69 million in donations from customers and staff in 2012. This included the significant funds that ANZ dispersed to charities and other not-for-profit organisations on behalf of the Trusts and Funds that we manage.

2011 results

2011 results

Employee participation in our payroll giving programs in Australia, New Zealand and India was 11%, against a target of 15%.

We conducted a review of our workplace giving program in Australia during 2011,  including a staff survey which asked staff to nominate their preferred charities for the program. Our goal is to refresh the program, to ensure it aligns with our Corporate Responsibility framework and to increase staff participation. A revamped program will be launched in 2012.

According to the London Benchmarking Group methodology, ANZ leveraged $25.8 million in donations from customers and staff in 2011. This included significant donations to numerous disaster appeals during the year.

The future
In 2012, we plan to make some changes to the Australian workplace giving program based on the results of our review and the staff survey.

2010 results

2010 results

This year, almost $2 million was donated to charities through ANZ's various Community Giving programs. Staff contributed a significant amount of this funding through payroll giving and team giving activities.

Community Giving

Country 2010
Australia $1,604,013
New Zealand $381,071
India $3,498
Total $1,988,582
Payroll Giving 2010
Australia 14%
New Zealand 14%
India 1.5%
Total 12%

The future

In 2010, we engaged our staff across our region in a review of our community investment program to ensure that it responds to the needs of our staff and allows them to contribute to the community in ways that are important to them and have a lasting impact for the community.

In the 2011, we will apply the learning from this review.

2009 results

2009 results

In total $2.7 million was donated to charities through ANZ's various Community Giving programs during 2008-09. Staff contributed a significant amount of this funding through Payroll Giving and Team Giving activities.

Community Giving

Country 2009
Australia (including team giving) $2,514,145
New Zealand $205,880
India $6,485
Total $2,726,519

Breakdown of Community Giving

14% of our staff made donations to charity partners via payroll giving in those countries where this service is offered.

Payroll Giving

Country 2009
Australia 16%
India 2%
New Zealand 15%
% of take-up in countries offered 14%

Total community fund spend

2008 results

2008 results

In total $2.13 million was donated to charities through ANZ's various Community Giving programs during 2007-08. Staff contributed a significant amount of this funding through Payroll Giving and Team Giving activities.

Community Giving

Country 2008
Australia (including team giving) $1,908,631
New Zealand $215,796
India $11,533
Total $2,135,960

ANZ exceeded its target of achieving 15% staff participation in Payroll Giving for the year. This exceeds the Australian benchmark of 5% for companies with more than 5,000 staff. A total of $873,000 (including matched funds from ANZ) was donated to our 25 charity partners.

In India, Payroll Giving is relatively new, but growing and this year 8% of staff participated. Thirteen percent of New Zealand staff participate in Payroll Giving through their Staff Foundation.

Payroll Giving

Country 2008
Australia 16%
New Zealand 8%
India 13%
% of take-up in the countries offered 14%

More than $418,000 has been donated to the Community via the Community Fund in Australia (including 160 organisations) this year.

Total community fund spend (Australia)

 

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