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We live in your world - May 2013

We live in your world - May 2013

Integrating accessibility and inclusion

Integrating accessibility and inclusion

Our staff and customers with disability will benefit from new targets to help improve accessibility and inclusion.

Since we introduced our disability employment program in 2008, we have employed 131 people with self-disclosed disability, with a retention rate of 74%. A further 26 people have been employed this year. Initiatives for our customers include over 95% of our Australian ATMs being audio enabled, and all features of our mobile phone banking application, goMoneyTM being accessible to people with disability.

Our new commitments include stepping up our employment efforts, including accessibility criteria in tenders and working with our recruitment service providers to get them working to support our employment goal.

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