To ensure that our approach to Corporate Responsibility (CR) continues to deliver value to our business and to our stakeholders, we are undertaking a review of our existing framework.
Our CR framework has been in place for four years. It has served us well, helping to guide our decision making and provide transparency about where we apply our efforts and why. In particular, it has focussed on helping us make responsible lending decisions and building our financial literacy partnerships.
We are now engaging with stakeholders – including our staff, customers, shareholders, governments, regulators, NGOs - on how they think an economically, socially and environmentally sustainable bank will operate in the future.
We welcome your feedback on this work. Please send any comments to our Head of Corporate Sustainability, Toby Kent (firstname.lastname@example.org).