Our 2012 Shareholder Review highlights that we have made progress in many of our priority areas and have a way to go in others.
The Review describes progress we have achieved for our staff, customers, investors and communities against our publicly-stated financial and non-financial targets.
The Review also highlights areas where we have more work to do, including improving our level of women in management; customer satisfaction and doing more to deliver products that improve financial inclusion in the Pacific.
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