Important announcement


Discontinuation of ANZ MoneyManager service in July 2016

The way our customers are choosing to manage their personal finances online is changing, and as a result, we have seen a continuing decline in the use of the ANZ MoneyManager tool.

ANZ will no longer be providing this service and we are no longer accepting new registrations. After 31st July 2016 existing ANZ MoneyManager customers will not be able to access or login to ANZ MoneyManager.

It's important that you review, export and save any information that is currently stored within your ANZ MoneyManager account before 31st July 2016 to avoid losing this information when this service is no longer available.

Please review the following FAQs for more information on what this means for you.

Frequently asked questions
Can I continue to access all the same features in my ANZ MoneyManager?

Existing ANZ MoneyManager users can access ANZ MoneyManager with all the same features up until the 31st July 2016, when the service will no longer be available.

What will happen to my transaction data?

You can access your transaction data up until 31st July 2016 using your ANZ MoneyManager account.

It's important to review, export and save any transaction data that is currently stored within your ANZ MoneyManager account before 31 July 2016 to avoid losing this information when this service is no longer available.

If you wish to get a copy of your transaction data held by ANZ MoneyManager, use the export feature in ANZ MoneyManager to export your data. Please refer to the instructions below for information on how to export your data.

What data can I export?

You can export your entire transaction history on any ANZ MoneyManager accounts, including deactivated accounts that currently appear in your ANZ Money Manager account.

You can choose to export the data for:

  • one or all accounts
  • one or all categories
  • for a chosen time period

Your information is exported to a CSV (comma separated values) file that includes all transaction information including descriptions, amounts, categories, and memos etc.

What format can I get the data in?

The data export is in CSV (comma separated values) file format and can be viewed directly in Microsoft Excel, or imported into accounting software systems or packages.

What information will I get in the data export?

The following fields are shown in your data extract:

  • Transaction 'status'
  • Transaction date
  • Original description
  • Split type
  • Category (includes manual categories and the uncategorised category)
  • Currency
  • Amount
  • User Description
  • Memo
  • Classification

Only the applicable fields are populated in your data export therefore if any fields are blank, these do not apply.

How can I export my transaction data?

You can export your data in these easy steps:

  • Click on 'Transactions' tab and select your export criteria
    At the top of the page, you can use the 'Account(s)', 'Category' and 'Time Period' dropdown options to define your export criteria.
  • Select 'All accounts' or some of your accounts
  • Select 'All categories' or some of your categories
  • Select the 'Time Period'
  • Click the 'Show' button to view your selection
  • Click 'Export Transactions' button to download and save your data export.
I want to export a specific set of transaction data

You can use the advanced export options to obtain an export for a specific set of data:

  • Click on 'Transactions' tab
  • Click on the 'Show advanced display options' link
    Here you can enter an amount, specify your time period etc. to define, download and save your data export.
  • Click the 'Show' button to view your selection.
  • Click 'Export Transactions' button to download and save your data export.
Is there any other way to get my transaction data?

Please remember ANZ MoneyManager displays your accounts and transactions from your online banking platform(s), so you can also contact your relevant banking institution to determine if they can provide this information.

I want a record of my user data such as budget goals, reporting and categorisation rules.

You can currently export only your transaction data on an ANZ MoneyManager account, including deactivated accounts. We are unable to provide any other data, such as:

  • Financial calendar
  • Net Worth Statement
  • Rewards
  • Bill Reminders
  • Categorisation rules
  • Spending Reports data, including:
    • Cash Flow analysis
    • Expense Analysis
    • Spending vs Category
    • Budget vs Actual Spending
    • Credit Card Utilisation
    • Personalised Reports
    • Set Budget Goals

Please note: ANZ MoneyManager displays your accounts and transactions from your online banking platform(s) and hence cannot verify the data accuracy./p>

I want to export transaction data from my deactivated account(s) but I can't locate them.

As these accounts have been deactivated, they do not display in your 'Account(s)' dropdown list. To export deactivated account data, select the 'All Accounts' option from 'Account(s)' dropdown to display these accounts in your export data.

How long do I have to export my transaction data?

You can export the transaction data at any time until 31 July 2016. We recommend you export any relevant data well before 31st July 2016 to ensure you have sufficient time and support throughout the process./p>

I haven't logged into ANZ MoneyManager for some time. Can I still access my account?

Yes, you can still access your account with a valid username and password. If you have forgotten your password and require a password reset, you can email us at anzmoneymanager and provide your best contact number.

Please note: if you have been inactive for some time, you may experience gaps in your transaction history at your next account update. An update has the ability to transfer approximately 4 to 5 weeks of transaction history, depending on the type of account and number of transactions. With this in mind, you need to ensure you login on a regular basis to maintain the updates to your accounts, as we are unable to provide you any missing transaction information.

I haven't logged into ANZ MoneyManager for some time. Can I still export my data?

Yes, you can export your data using these easy steps.

Please note if you have forgotten your password and require a password reset, you can email us at feedback@anzmoneymanager.com and provide your best contact number.

Please note: As per above question, if you have been inactive for some time, you may experience gaps in your transaction history at your next account update, which we are unable to retrieve.

Why can't I register for ANZ MoneyManager?

Unfortunately you will not be able to register a new ANZ MoneyManager account. As we are discontinuing this service, new registrations are not accepted.

How can I find information on how to use ANZ MoneyManager features?

You can find information on how to use our ANZ MoneyManager features here.

I have additional questions. How can I get some help?
  • For general queries and additional support, we recommend you submit a Service Request from the 'Support tab' in your ANZ MoneyManager account
  • For username and password related queries, please email us at feedback@anzmoneymanager.com and provide your preferred contact number
  • You can use our Feedback form to send us a suggestion or feedback.
I am not an ANZ customer. Can I still get assistance?

We are committed to support all ANZ MoneyManager users. For general and password related queries, go to 'I have additional questions. How can I get some help?'

What other services can I use to help me manage my money?

For your everyday banking, statements and transaction history, ANZ customers can continue to use ANZ Internet Banking or ANZ Internet Banking for Business. If you are not an ANZ customer, you can use your other online banking portal(s).

We remain committed to help you better manage your financial wellbeing by offering ANZ MoneyManager users a complimentary A-Z Review.

You can also visit your nearest branch and have a chat to a friendly staff member and get assistance to better manage your money, or book an appointment with a Financial Planner.

Is there an alternative to ANZ MoneyManager?

You can search online for a Personal Financial Management tool and choose a solution that suits your needs.

Can you recommend another tool I can use?

Unfortunately we are unable to recommend any non-ANZ products.